Summary
Hyatt is hiring a Housekeeping Coordinator at Andaz Dubai The Palm in Dubai. The role coordinates daily housekeeping operations, room status and assignments, guest requests, and communication with departments including Front Office and Engineering. Duties include maintaining records and reports, following up on maintenance issues, and supporting housekeeping leaders during busy periods and VIP arrivals. Applicants should have experience in a housekeeping coordination or desk role at a 4- or 5-star hotel, strong communication and organizational skills, and proficiency in Microsoft Office.
The posting
As published on hyatt.com. Pulled from the employer's site and shown as they wrote it.
- Coordinate daily housekeeping operations and ensure effective communication with all relevant departments.
- Monitor and follow up on room status, room assignments, priorities, and special requests.
- Coordinate guest requests and ensure timely follow-up and closure.
- Maintain accurate records, reports, logs, and departmental documentation.
- Communicate room discrepancies and operational updates with Front Office and relevant departments.
- Coordinate with Engineering regarding maintenance issues and follow up until completion.
- Handle telephone calls, messages, and guest/colleague requests professionally and efficiently.
- Support Team Leaders and Housekeeping management with daily operational requirements.
- Ensure all requests and follow-ups are recorded and actioned within the required timeframe.
- Assist in maintaining departmental standards, procedures, and Andaz service expectations.
- Handle guest information and departmental communication with confidentiality and professionalism.
- Support the team during high occupancy, VIP arrivals, events, and other operationally demanding periods.
- Previous experience in a Housekeeping Coordinator / Desk Coordinator / Housekeeping Office role in a 4- or 5-star hotel.
- Strong communication and coordination skills.
- Good knowledge of hotel operations and housekeeping procedures.
- Excellent organizational and follow-up skills.
- Ability to multitask and prioritize in a fast-paced hotel environment.
- Proficiency in Microsoft Office.
- Professional telephone and interpersonal skills.
- Ability to work effectively as part of a diverse and multicultural team.