قائد مراقبة العمليات التشغيلية

Manage and monitor the execution of terminal processes and responsible for the continuous improvement of water and landside processes Responsible for Container terminal operation during the shift delivering high productivity and cost-efficient operation keeping focus on safety of personnel and equipment's Design Phase Participate in defining and implementing efficiently safe working practices for all operational flows to L3 level, with some L4 (SOP's, WI, Visual Aids, etc.) for both land and water side operations Define process flows and procedures Define best practices within his role and responsibilities Actively participate in the implementation of GOS in its different phases Actively participate in the implementation of the TOS in its different phases Actively participate in the implementation of the "satellite” terminal operational systems (DGPS, RMS, RFID, Remote controlled operations, etc.) Participate in the development, testing and implementation of functional, integration, stress, performance, regression, and user acceptance tests Participate in developing the operating model of the operations function and regularly review it to maximize utilization of available human capital and optimize operational effectiveness Manage exceptions during operations Ensure compliance with policies and procedures for health and safety at work Collaborate with all internal functions to deliver the best productivity and work quality Manage the Team and create opportunities for development Build a healthy work environment within the Team and cross functional Collaborate with all internal stake holders for Vessel, Yard, Gate, Supply Chain & Logistics and CUSTOMS related activities This position requires a professional, standardized approach to work and leadership of others Strong communication and planning skills Expertise and solid understanding of conventional and semiautomated container terminal operations TOS experience for container handling Previous experience defining TOS requirements, O&A, implementation, and training others Lean/6 Sigma qualifications at Yellow Belt or higher Business process experience in port operations Strong change management skills, and stakeholder engagement Ability to adapt to dynamic, ever-changing environments Strong Verbal and written English language skills Bachelor's degree/preferably master's degree in port and/or terminal management, or related business studies Minimum of 5 years' experience in the container handling operations as Process Controller, Planner or Exception Handler