موظف استقبال

Job duties include but are not limited to:

• Receive incoming mail, sort it, and log it in a register. Send mail to the intended recipients with a register seeking acknowledgment, including the date and time.
• Greet and receive visitors at the reception area. Ensure that visitors are introduced to the requested party and offer assistance while they wait.
• Accompany visitors to their destination, announcing their names when entering the designated area.
• Coordinate visitor factory tours according to a scheduled roster.
• Participate in cross-training as mandated by the management.
• Be prepared to alternate with colleagues when requested by management.
• Adhere to Health and hygiene, Safety, and Environment (HSE) regulations and working practices of KDD and the State of Kuwait while performing duties.

Required Qualification:

Education: Diploma is any of the Technical or administrative

Work Experience: 1 - 2 years of in front desk and administration.

Required Professional Skills.:

• Effective verbal and written communication to interact with visitors, clients, and colleagues professionally and courteously.
• Strong customer service skills to greet and assist visitors, answer inquiries, and provide assistance in a friendly and helpful manner.
• Proficiency in handling phone calls, taking messages, and transferring calls accurately and courteously.
• Capability to manage multiple tasks, including scheduling appointments, handling mail, and maintaining a tidy and organized reception area.
• Ability to build positive relationships with a diverse range of people and work effectively in a team.
• Maintaining a professional and neat appearance, reflecting the company's image and values.
• Skill in addressing and resolving common issues or inquiries that visitors may have.
• Basic computer skills for tasks such as email, document handling, and using office software.
• Capacity to handle multiple tasks simultaneously, such as answering calls while assisting visitors or managing appointments.
• Careful attention to detail to ensure accuracy in scheduling, record-keeping, and data entry.