Summary
Kuwaiti Danish Dairy Company (KDD) is hiring a Receptionist in Farwaniya, Kuwait. The role includes receiving and logging mail, welcoming and assisting visitors, coordinating factory tours, and handling calls and appointments. Candidates should have a technical or administrative diploma and 1–2 years of front desk or administrative experience. Strong communication, customer service, organization, and basic computer skills are required.
The posting
As published on kddc.com. Pulled from the employer's site and shown as they wrote it.
Job duties include but are not limited to:
- Receive incoming mail, sort it, and log it in a register. Send mail to the intended recipients with a register seeking acknowledgment, including the date and time.
- Greet and receive visitors at the reception area. Ensure that visitors are introduced to the requested party and offer assistance while they wait.
- Accompany visitors to their destination, announcing their names when entering the designated area.
- Coordinate visitor factory tours according to a scheduled roster.
- Participate in cross-training as mandated by the management.
- Be prepared to alternate with colleagues when requested by management.
- Adhere to Health and hygiene, Safety, and Environment (HSE) regulations and working practices of KDD and the State of Kuwait while performing duties.
Required Qualification:
Education: Diploma is any of the Technical or administrative
Work Experience: 1 - 2 years of in front desk and administration.
Required Professional Skills.:
- Effective verbal and written communication to interact with visitors, clients, and colleagues professionally and courteously.
- Strong customer service skills to greet and assist visitors, answer inquiries, and provide assistance in a friendly and helpful manner.
- Proficiency in handling phone calls, taking messages, and transferring calls accurately and courteously.
- Capability to manage multiple tasks, including scheduling appointments, handling mail, and maintaining a tidy and organized reception area.
- Ability to build positive relationships with a diverse range of people and work effectively in a team.
- Maintaining a professional and neat appearance, reflecting the company's image and values.
- Skill in addressing and resolving common issues or inquiries that visitors may have.
- Basic computer skills for tasks such as email, document handling, and using office software.
- Capacity to handle multiple tasks simultaneously, such as answering calls while assisting visitors or managing appointments.
- Careful attention to detail to ensure accuracy in scheduling, record-keeping, and data entry.