مستشار مبيعات سيارات

Sales Consultant.

High-level Job Purpose Statement
Responsible for showing and selling new cars to people who visit the showrooms. As customer
representatives greet arriving customers and make themselves available to answer questions; explain the
features of different models and apprise shoppers of financing options and warranties.
Essential Duties and Responsibilities
Sales/ Sales Presentation
 Meet and maintain monthly/annual sales targets
 Greet potential customers while adhering to Company policies and procedures for presentation
dress code, cleanliness of work space and timekeeping; project and maintain the proper image
of the Company and product
 Use the Sales Kit throughout the selling process to ensure that the proper standards of
presentation and process are followed
 Determine customer needs and requirements for a particular vehicle
 Agree with the customer on the type of vehicle required and support the recommendation by
emphasizing the benefits of the vehicle
 Maintain confidentiality in all aspects of the business as outlined in the Company’s policies and
procedures
 Maintain a warm, friendly, helpful, and enthusiastic attitude throughout the sales process
Sales Process
 Check the system for vehicle availability
 Ensure full understanding of various financing packages, calculations, and documentation
requirements
 Assist the customer in choosing the best financing option for them.
 Follow up on the approval for customer financing
 Initiate orders through approved sales guidelines
 Use the approved Customer Communication Schedule to ensure proper tracking after the sale is
made
Post Sale
 Implement approved vehicle scheduling and delivery process
 Contact the customer three days after vehicle delivery to ensure customer satisfaction with the
sale; remind him of first service visit and inform him that he may receive calls for survey purposes
 Ask for referrals for other potential customers
Key Performance Indicators
KPI Value KPI Value
Revenue GP%
Volume

Profit/Discount Rate
Minimum Requirements for the Role
Qualifications University Degree
Experience 2 years’ minimum experience in field sales;
Knowledge, Skills
and Abilities
Excellent verbal and written communication skills
Good computer skills;
Fluent in English and Arabic.
Excellent interpersonal skills