منسق دعم المبيعات

Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd

Responsibilities

• Support the Sales Executives with relevant sales tasks including follow up on ongoing and new business with customers

• Preparing and sending of rate quotations to customers

• Monitor quotation and customer performance including tenders and follow up with customers where required

• Dispute & Exception management

• Give clear handover info to Customer Service

• Assist Customer Service with problem solving related to a customer issues where required

• Validate and Input of new customer data into Salesforce and FIS

• Handling updating of CRM with customer calls, rate offers, customer follow ups done

Qualifications

• University degree or equivalent

• Good command of written and spoken English

• Working knowledge of MS Office

• Able to work well with others and follow guidelines

• Positive attitude

• FIS knowledge

• Receptive and be able to grasp new ideas and drive for personal development

Must have:

• At least 2-3 years of experience in shipping and sales.

• Saudi nationality.