الملخص
تعلن Eathos عن حاجتها إلى مساعد مدير مطعم لتولي المسؤولية التشغيلية اليومية لأحد فروعها ذات الحركة العالية في دبي. يتولى شاغل الوظيفة قيادة فريق لا يقل عن 10 موظفين والإشراف على خدمة الزبائن داخل المطعم والطلبات الخارجية، إلى جانب سلامة الغذاء والنظافة ومعايير الخدمة. وتشمل المهام متابعة أرباح الفرع وخسائره والمخزون وتكاليف الطعام والطلبات والهدر، والتعامل مع شكاوى الزبائن. يشترط توفر خبرة من 3 إلى 5 سنوات في إدارة مطعم للوجبات السريعة أو المطاعم غير الرسمية ذات الحركة العالية في الإمارات.
نص الإعلان
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About Us
eathos is a highly successful, multi-brand restaurant group dedicated to launching and growing premium food and beverage concepts across the region. We pride ourselves on serving fresh, high-quality, and wholesome cuisine, tailored to modern lifestyles. Located in a bustling, high-profile commercial hub, our flagship outlets cater to a highly discerning clientele who demand premium quality, speed, and exceptional service. We are looking for an energetic, high-performing leader to take full operational charge of one of our high-volume branches.
The Role
As the Assistant Restaurant Manager (Outlet In-Charge), you will take full day-to-day ownership and are the heartbeat of the operation. This is not a back-office administrative role. We are looking for a hands-on, highly visible leader who thrives on the floor, leads by example, and commands respect. You will manage a large team, balance high-volume dine-in and delivery channels, and take complete accountability for operational discipline, cost control, and sales growth.
Key Responsibilities
Operational Excellence: Oversee daily operations of a high-volume, fast-casual outlet, ensuring strict compliance with food safety, hygiene, and brand standards.
People Leadership: Lead, mentor, and drive the outlet team. Enforce high standards of discipline, performance, and customer service while building a motivated, cohesive workforce.
Financial & Inventory Control: Take absolute ownership of the branch’s P&L, including meticulous inventory management, food cost control, stock ordering, and wastage reduction.
Dual-Channel Optimization: Seamlessly balance the demands of a premium dine-in crowd with high-volume delivery platforms, ensuring speed, accuracy, and customer satisfaction across both.
Rush-Hour Management: Maintain total composure during intense rush hours, making quick, structured decisions and resolving customer complaints professionally on the spot.
Requirements
High-Volume Experience: Minimum of 3–5 years of proven experience managing a high-volume fast-food or fast-casual outlet in the UAE.
Team Leadership: Proven track record of managing and developing a team of at least 10 staff members in a fast-paced environment.
Financial Acumen: Strong understanding of food cost management, stock variance, and daily financial reporting.
Dine-In & Delivery Expertise: Deep operational knowledge of managing both dine-in guests and delivery aggregators.
Physical Presence & Accountability: A proactive, floor-based management style. You must be willing to be on your feet, leading the rush, and checking quality personally.
Ideal Candidate Profile
Disciplined & Results-Driven: You treat the business as your own and focus heavily on numbers, standards, and performance.
Calm Under Pressure: You thrive during peak hours and possess exceptional, immediate problem-solving skills.
Enthusiastic & Detail-Oriented: You have high energy that motivates the team, and nothing slips past your notice.
What We Offer
A competitive salary and benefits package.
The opportunity to run a flagship location for a reputable, growing restaurant group.
A dynamic and fast-paced working environment with clear avenues for professional growth.