Summary
Eathos is recruiting an Assistant Restaurant Manager to take day-to-day operational responsibility for a high-volume fast-casual outlet in Dubai. The role leads a team of at least 10 staff and oversees dine-in and delivery service, food safety, hygiene, customer service, and outlet standards. Responsibilities include managing branch P&L, inventory, food costs, stock ordering, wastage, and customer complaints. Applicants should have 3–5 years of experience managing a high-volume fast-food or fast-casual outlet in the UAE.
The posting
As published on eathos.net. Pulled from the employer's site and shown as they wrote it.
About Us
eathos is a highly successful, multi-brand restaurant group dedicated to launching and growing premium food and beverage concepts across the region. We pride ourselves on serving fresh, high-quality, and wholesome cuisine, tailored to modern lifestyles. Located in a bustling, high-profile commercial hub, our flagship outlets cater to a highly discerning clientele who demand premium quality, speed, and exceptional service. We are looking for an energetic, high-performing leader to take full operational charge of one of our high-volume branches.
The Role
As the Assistant Restaurant Manager (Outlet In-Charge), you will take full day-to-day ownership and are the heartbeat of the operation. This is not a back-office administrative role. We are looking for a hands-on, highly visible leader who thrives on the floor, leads by example, and commands respect. You will manage a large team, balance high-volume dine-in and delivery channels, and take complete accountability for operational discipline, cost control, and sales growth.
Key Responsibilities
Operational Excellence: Oversee daily operations of a high-volume, fast-casual outlet, ensuring strict compliance with food safety, hygiene, and brand standards.
People Leadership: Lead, mentor, and drive the outlet team. Enforce high standards of discipline, performance, and customer service while building a motivated, cohesive workforce.
Financial & Inventory Control: Take absolute ownership of the branch’s P&L, including meticulous inventory management, food cost control, stock ordering, and wastage reduction.
Dual-Channel Optimization: Seamlessly balance the demands of a premium dine-in crowd with high-volume delivery platforms, ensuring speed, accuracy, and customer satisfaction across both.
Rush-Hour Management: Maintain total composure during intense rush hours, making quick, structured decisions and resolving customer complaints professionally on the spot.
Requirements
High-Volume Experience: Minimum of 3–5 years of proven experience managing a high-volume fast-food or fast-casual outlet in the UAE.
Team Leadership: Proven track record of managing and developing a team of at least 10 staff members in a fast-paced environment.
Financial Acumen: Strong understanding of food cost management, stock variance, and daily financial reporting.
Dine-In & Delivery Expertise: Deep operational knowledge of managing both dine-in guests and delivery aggregators.
Physical Presence & Accountability: A proactive, floor-based management style. You must be willing to be on your feet, leading the rush, and checking quality personally.
Ideal Candidate Profile
Disciplined & Results-Driven: You treat the business as your own and focus heavily on numbers, standards, and performance.
Calm Under Pressure: You thrive during peak hours and possess exceptional, immediate problem-solving skills.
Enthusiastic & Detail-Oriented: You have high energy that motivates the team, and nothing slips past your notice.
What We Offer
A competitive salary and benefits package.
The opportunity to run a flagship location for a reputable, growing restaurant group.
A dynamic and fast-paced working environment with clear avenues for professional growth.