موظف العيادات الخارجية

• Performs a variety of clerical duties involved in greeting and directing patients, providing information, attending telephone inquiries.
• Records appropriate patient data on their assigned area.
• Files and maintain appropriate documents (e.g. patient files, logbooks, registers, etc.) as agreed in the departmental policy.
• Arrange follow-up and/or admission as required; and provides documentation.
• Liaise with other units of the hospital for the timely and accurate performance of duties and functions.
• Provide routine information and enquiry service.
• To assemble and process records as per the established procedures.
• Collects and compile relevant statistics.
• Maintains confidentiality of patient information and prevent disclosure to unauthorized persons.
• Works on rotating shifts/areas as required; and may collect cash as necessary.
• Participates in training, evaluation and continuing education of the department and hospital at large.
• Must strictly adhere to the chain of command as per established organizational matrix.
• Adheres to good customer service practices.
• Carries out other duties as required by the reporting manager.

Minimum Requirements:

Education & Training:

• High School education.
• Bilingual (English and Arabic) with good communication skills.
• Basic computer knowledge.

Experience (General & specialized)

• At least one-year relevant experience.
• Preferred medical sector experience.