محلل أنظمة الأعمال والمبيعات

Sales & Business Systems Analyst

Location: Dubai, UAE

Working Days: Monday to Friday

Working Hours: 9:00 AM – 6:00 PM

Employment Type: Full-time

Job Purpose
To support business operations through sales and data analysis, reconciliation, reporting and business system support, while working closely with different departments and external vendors.

Key Responsibilities

• Analyse sales and business data and prepare reports and management information.
• Support and maintain business applications, analyse and resolve system and data-related issues, and coordinate with relevant departments and software vendors for fixes and enhancements.
• Perform data analysis, validation, reconciliation and cleanup using Microsoft Excel.
• Prepare and verify business calculations, including incentives, commissions and claims as required.
• Prepare SQL queries and reports for business analysis and issue investigation.
• Support UAT, testing and validation of system changes and enhancements.
• Investigate data discrepancies and follow up on reported issues through to resolution.
• Support new system implementations, enhancements and other business projects.

Requirements

• Bachelor’s degree in Business, IT, Computer Science, Finance or a related field.
• 2–4 years of experience in Business Analyst, Sales Analyst, System Analyst or a similar role.
• Strong Microsoft Excel skills with practical experience in data analysis and reconciliation.
• Strong analytical and problem-solving skills.
• Good understanding of sales and business data.
• Good knowledge of SQL is preferred.
• Experience with ERP and business applications is preferred.
• Experience with reporting tools such as SSRS is an advantage.
• Good understanding of UAT and system testing.
• Good communication and coordination skills.
• Ability to investigate issues independently and follow them through to resolution.
• Ability to work with both business users and technical teams.
• Any other tasks as required to support the business.