Summary
Muller & Phipps Middle East is hiring a full-time Sales & Business Systems Analyst in Dubai. The role analyses sales and business data, prepares reports, reconciles information, and supports business applications, system changes, and implementations. The analyst will investigate data and system issues, coordinate with business teams and vendors, and support UAT and testing. Applicants should have a relevant bachelor’s degree and 2–4 years of related experience, with strong Excel skills; SQL and ERP experience are preferred.
The posting
As published on mulphico.com. Pulled from the employer's site and shown as they wrote it.
Sales & Business Systems Analyst
Location: Dubai, UAE
Working Days: Monday to Friday
Working Hours: 9:00 AM – 6:00 PM
Employment Type: Full-time
Job Purpose
To support business operations through sales and data analysis, reconciliation, reporting and business system support, while working closely with different departments and external vendors.
Key Responsibilities
- Analyse sales and business data and prepare reports and management information.
- Support and maintain business applications, analyse and resolve system and data-related issues, and coordinate with relevant departments and software vendors for fixes and enhancements.
- Perform data analysis, validation, reconciliation and cleanup using Microsoft Excel.
- Prepare and verify business calculations, including incentives, commissions and claims as required.
- Prepare SQL queries and reports for business analysis and issue investigation.
- Support UAT, testing and validation of system changes and enhancements.
- Investigate data discrepancies and follow up on reported issues through to resolution.
- Support new system implementations, enhancements and other business projects.
Requirements
- Bachelor’s degree in Business, IT, Computer Science, Finance or a related field.
- 2–4 years of experience in Business Analyst, Sales Analyst, System Analyst or a similar role.
- Strong Microsoft Excel skills with practical experience in data analysis and reconciliation.
- Strong analytical and problem-solving skills.
- Good understanding of sales and business data.
- Good knowledge of SQL is preferred.
- Experience with ERP and business applications is preferred.
- Experience with reporting tools such as SSRS is an advantage.
- Good understanding of UAT and system testing.
- Good communication and coordination skills.
- Ability to investigate issues independently and follow them through to resolution.
- Ability to work with both business users and technical teams.
- Any other tasks as required to support the business.