الملخص
تطلب HCLTech مستشار ServiceNow للعمل على دعم عميل مصرفي في أبوظبي. تشمل المهام تقييم بيئة ServiceNow الحالية، بما فيها ITSM وITOM والتكاملات وسير العمل، وتحديد الثغرات في الإعدادات والعمليات وأطر الحوكمة. كما يتضمن الدور اقتراح تحسينات للمنصة وتحديد فرص الأتمتة بما يتوافق مع ممارسات ITIL ومتطلبات الامتثال المصرفي. يشترط الإعلان خبرة لا تقل عن 8 سنوات في ServiceNow.
نص الإعلان
كما نُشر على hcltech.com. نقلناه من موقع صاحب العمل ونعرضه بنصّه الأصلي.
Job Summary
Job Description: ServiceNow Consultant (8+ Years Experience)\\r\\nRole Overview\\r\\nWe are seeking an experienced ServiceNow Consultant with 8+ years of expertise to support a leading UAE-based banking client. The role involves conducting a comprehensive gap assessment of the current ServiceNow environment, identifying process and technology inefficiencies, and driving automation and platform optimization initiatives aligned with banking and regulatory standards.\\r\\n________________________________________\\r\\nKey Responsibilities\\r\\n• Gap Assessment & Analysis\\r\\no Perform end-to-end assessment of the existing ServiceNow platform (ITSM, ITOM, integrations, workflows).\\r\\no Identify gaps in current configurations, processes, and governance frameworks.\\r\\no Evaluate alignment with ITIL best practices and banking compliance requirements.\\r\\no Provide actionable recommendations to optimize platform usage and performance.\\r\\n• Automation & Optimization\\r\\no Identify opportunities for automation across incident, probl
Key Responsibilities
Job Description: ServiceNow Consultant (8+ Years Experience)\\r\\nRole Overview\\r\\nWe are seeking an experienced ServiceNow Consultant with 8+ years of expertise to support a leading UAE-based banking client. The role involves conducting a comprehensive gap assessment of the current ServiceNow environment, identifying process and technology inefficiencies, and driving automation and platform optimization initiatives aligned with banking and regulatory standards.\\r\\n________________________________________\\r\\nKey Responsibilities\\r\\n• Gap Assessment & Analysis\\r\\no Perform end-to-end assessment of the existing ServiceNow platform (ITSM, ITOM, integrations, workflows).\\r\\no Identify gaps in current configurations, processes, and governance frameworks.\\r\\no Evaluate alignment with ITIL best practices and banking compliance requirements.\\r\\no Provide actionable recommendations to optimize platform usage and performance.\\r\\n• Automation & Optimization\\r\\no Identify opportunities for automation across incident, probl
Skill Requirements
Job Description: ServiceNow Consultant (8+ Years Experience)\\r\\nRole Overview\\r\\nWe are seeking an experienced ServiceNow Consultant with 8+ years of expertise to support a leading UAE-based banking client. The role involves conducting a comprehensive gap assessment of the current ServiceNow environment, identifying process and technology inefficiencies, and driving automation and platform optimization initiatives aligned with banking and regulatory standards.\\r\\n________________________________________\\r\\nKey Responsibilities\\r\\n• Gap Assessment & Analysis\\r\\no Perform end-to-end assessment of the existing ServiceNow platform (ITSM, ITOM, integrations, workflows).\\r\\no Identify gaps in current configurations, processes, and governance frameworks.\\r\\no Evaluate alignment with ITIL best practices and banking compliance requirements.\\r\\no Provide actionable recommendations to optimize platform usage and performance.\\r\\n• Automation & Optimization\\r\\no Identify opportunities for automation across incident, probl
Other Requirements
Job Description: ServiceNow Consultant (8+ Years Experience)\\r\\nRole Overview\\r\\nWe are seeking an experienced ServiceNow Consultant with 8+ years of expertise to support a leading UAE-based banking client. The role involves conducting a comprehensive gap assessment of the current ServiceNow environment, identifying process and technology inefficiencies, and driving automation and platform optimization initiatives aligned with banking and regulatory standards.\\r\\n________________________________________\\r\\nKey Responsibilities\\r\\n• Gap Assessment & Analysis\\r\\no Perform end-to-end assessment of the existing ServiceNow platform (ITSM, ITOM, integrations, workflows).\\r\\no Identify gaps in current configurations, processes, and governance frameworks.\\r\\no Evaluate alignment with ITIL best practices and banking compliance requirements.\\r\\no Provide actionable recommendations to optimize platform usage and performance.\\r\\n• Automation & Optimization\\r\\no Identify opportunities for automation across incident, probl