مدير صالة عرض

.

Department / Plant

Retail & Export

Section

Common Position

Grade

14

Last Update

15th June 2025

ISO Number

S-BSA-06-09

Job Purpose

To manage the overall operations, sales performance, and customer experience of the showroom, ensuring brand standards, team productivity, and business targets are consistently achieved.

Job Responsibilities

• Showroom Operations Management: Oversee daily operations to ensure a clean, organized, and customer-ready showroom environment.
• Sales Target Achievement: Drive sales performance for assigned targets, monitoring progress, and motivating the team.
• Customer Experience: Ensure exceptional customer service and handle escalated customer issues professionally.
• Visual Merchandising: Ensure product displays, layouts and updated price tags and align with brand guidelines and seasonal promotions.
• Inventory Oversight: Monitor stock availability, coordinate with supply chain teams, to sell available stock.
• Reporting & Analysis: Prepare daily, weekly, and monthly sales and performance reports for management.
• Customer Feedback: Collect and analyze customer feedback to improve service quality and product offerings.
• Commitment to administrative guidance: Adherence to management instruction related to business needs.

Education

Diploma or bachelor’s degree in Sales and Marketing, Management or relevant field

Experience

• Minimum five years of experience in showroom management.

Language

• Fluency in Arabic and English.

Skills

• Team leadership
• Inventory control
• Attention to detail
• Communication
• Adaptability
• Time management
• Operational excellence

Competencies

Advisory & Consulting

Business Process Management

Business Reasoning

Conflict Management

Crisis Management & Resolution

Customer Focus

Decision Making

Impact and Influence

Influencing Outcomes

Loyalty & Dedication

Sales Management

Work Ethics and Values