Summary
Saudi Ceramics is hiring a Showroom Manager in Riyadh to oversee showroom operations, sales performance, and customer experience. The role includes leading the team toward sales targets, maintaining product displays and brand standards, monitoring stock, and preparing regular performance reports. Candidates need at least five years of showroom management experience and a diploma or bachelor's degree in sales and marketing, management, or a related field. Fluency in Arabic and English is required.
The posting
As published on saudiceramics.com. Pulled from the employer's site and shown as they wrote it.
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Department / Plant
Retail & Export
Section
Common Position
Grade
14
Last Update
15th June 2025
ISO Number
S-BSA-06-09
Job Purpose
To manage the overall operations, sales performance, and customer experience of the showroom, ensuring brand standards, team productivity, and business targets are consistently achieved.
Job Responsibilities
- Showroom Operations Management: Oversee daily operations to ensure a clean, organized, and customer-ready showroom environment.
- Sales Target Achievement: Drive sales performance for assigned targets, monitoring progress, and motivating the team.
- Customer Experience: Ensure exceptional customer service and handle escalated customer issues professionally.
- Visual Merchandising: Ensure product displays, layouts and updated price tags and align with brand guidelines and seasonal promotions.
- Inventory Oversight: Monitor stock availability, coordinate with supply chain teams, to sell available stock.
- Reporting & Analysis: Prepare daily, weekly, and monthly sales and performance reports for management.
- Customer Feedback: Collect and analyze customer feedback to improve service quality and product offerings.
- Commitment to administrative guidance: Adherence to management instruction related to business needs.
Education
Diploma or bachelor’s degree in Sales and Marketing, Management or relevant field
Experience
- Minimum five years of experience in showroom management.
Language
- Fluency in Arabic and English.
Skills
- Team leadership
- Inventory control
- Attention to detail
- Communication
- Adaptability
- Time management
- Operational excellence
Competencies
Advisory & Consulting
Business Process Management
Business Reasoning
Conflict Management
Crisis Management & Resolution
Customer Focus
Decision Making
Impact and Influence
Influencing Outcomes
Loyalty & Dedication
Sales Management
Work Ethics and Values