Summary
Mashreq is seeking an Administrative Assistant to support the operation of its business centre, which includes 42 meeting rooms and an auditorium with more than 300 seats. The role covers meeting bookings and room setup, tenant and guest support, IT connectivity coordination, food and beverage arrangements, event coordination, and checks on cleaning and maintenance. Candidates should have at least three years of experience in the UAE in business centre management, hospitality, or event management, along with a relevant degree or accreditation. Fluent written and spoken English and Arabic, strong customer management skills, and proficiency in Microsoft Office are required.
The posting
As published on mashreq.com. Pulled from the employer's site and shown as they wrote it.
Job Description:
The role is to report directly to the Business Centre Manager; the role will be to assist with the operation of the Business Centre (42 Meeting Rooms), Auditorium (300+ seats); by attending various tasks including: meeting bookings (understanding which rooms best accommodate collaboration requirements / seating arrangements and IT set up), monitoring tenants allocated use of facilities, supporting tenants and guests with IT connectivity (through internal service provider) ensuring that all F&B requirements are attended, event management and coordination for large gatherings, inspecting and ensuring that the cleaning and maintenance of the Business Centre has been attended.
The candidate will have a close working relationship with the Business Centre Manager, Facilities Manager, Property Accountant, Administrator, Tenants, Guests and other interested parties in order to perform all functions and responsibilities required for the effective and efficient management of the Business Centre. Operations will be in accordance with best international standards and codes of practice.
Candidate Requirements:
The ideal candidate must have business centre management or hospitality / event management experience, with 3 years as a minimum experience in the UAE. They must hold a relevant degree and or accreditation and a working knowledge of Property / Facility Management would be an advantage but not essential. They must be confident in interfacing with tenants and have good customer management skills as this is a ‘front of house’ position.
Skills Required:
Excellent in Microsoft Excel (formula’s calculation sense checks)
Excellent in Microsoft Word
Excellent in PowerPoint
Fluent English / Arabic verbal and written, with excellent telecommunication
Logical / Analytical – problem solving & decision making
Dedicated work ethic with references prepared to confirm reliable attendance and punctuality