Terms of Service

The agreement

GulfHire ("GulfHire", "we", "us", "our") is an online hiring service based in Ottawa, Ontario, Canada. By creating an account, posting a job, applying for a job, joining a company's workspace or otherwise using our services, you agree to these terms, to our Privacy Policy and to our Acceptable Use Policy. If you use GulfHire for an employer, you also agree to the Employer Agreement on its behalf and confirm that you may bind it.

If you don't agree, please don't use GulfHire.

What GulfHire provides

• Job search. Jobs pulled from employers' own careers sites, each with a summary written by our system and a link to the original posting, and jobs that employers post on GulfHire.
• For candidates. An account, a profile, Radar (matching that shows jobs that fit you, with the reasons), saved jobs, applications, optional identity verification and a Proof Profile.
• For employers. Job posting, applicant tracking, screening questions, Screen (work-sample tasks and structured interviews), job Radar, company pages at name.gulfhire.com, and a workspace for onboarding, policies and training.

We may improve, change or retire features. When a change takes away something you have paid for, we will tell you in advance and, where it is fair, refund the unused part.

Your account

• You must be at least 18 years old.
• One account per person. Give accurate details and keep them up to date.
• Keep your password private. We will never ask for it by email, chat or phone. Tell us at [email protected] if you think someone else has used your account.
• You are responsible for what happens under your account unless it was caused by our failure to protect it.

Using GulfHire as a candidate

• GulfHire is free for candidates. We never charge you to search, apply or be matched, and an employer must never ask you for money.
• What you write in your profile, your answers and your work history is your own statement. It must be true.
• Applying usually takes a few minutes: you confirm the facts we share with the employer and answer its screening questions. Some jobs include a timed task. If our system shortlists you, the employer may invite you to an optional interview.
• Screen tasks and interviews must be your own work. We record timing and paste events during a task, and the employer may see them.
• Identity verification is optional. If you choose it, we review your ID document to give you the Verified identity badge, and we may remove the badge if it was obtained with false information.
• When an employer decides not to continue with you, you receive a reason. Employers, not GulfHire, make hiring decisions.

Using GulfHire as an employer

The Employer Agreement sets out the terms for job posts, packs, company pages, the workspace and the candidate information you receive. In short:

• A job post costs $90 and stays live for 30 days. Posting it again afterwards is a new post.
• Post only real, open jobs, honestly described, for your own organisation or for a client who has authorised you.
• Use candidates' information only to hire for the job they applied to or were invited to.
• We may review a post before it goes live, ask you for a commercial registration, or remove a post that breaks these terms.

Jobs from employers' own sites

We list jobs we find on employers' own careers sites, never from other job boards. Each listing shows a summary written by our system, the employer's name and a link to the original posting. We check listings regularly and remove a job once it disappears from the employer's site.

The employer's original posting is the source of truth. A job page on GulfHire is our reading of it: a summary, not the posting, and the employer can change or withdraw the posting at any time without our knowing. Always check the original before you rely on a detail or apply. GulfHire does not represent the employer and accepts no responsibility for the content of a posting or for the outcome of an application.

An employer can ask us to correct or remove its listings, or to stop listing its site. Write to [email protected]; we act within 24 hours.

Prices and payment

Prices are shown in US dollars. Payment is taken by card on our payment provider's secure page; we never see or store card numbers. A receipt and an invoice are emailed to you.

No sales tax or VAT is added to our prices today. If your business must account for tax on services bought from abroad, you remain responsible for it.

Refunds follow our Refund Policy.

Your content

You keep ownership of what you upload or write: your profile, CV, answers, job posts, company story, logo, courses and policies ("your content").

You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, translate, format and display your content as needed to run GulfHire and to show it to the people you choose to share it with, for example employers you apply to, candidates who view your job, or your own staff. This licence ends when your content is deleted, except for copies we must keep by law or that sit in backups until they expire.

You confirm you have the right to share your content and that it does not break the law or anyone's rights.

Acceptable use

You must follow the Acceptable Use Policy. Among other things, you may not post fake jobs, ask candidates for money, scrape or copy listings or candidate information, impersonate anyone, or try to get around our security or limits.

Report anything that looks wrong at [email protected] or with the "Report" link on any job.

Our property

GulfHire's software, design, name, logo, the summaries our system writes and our course library belong to GulfHire or its licensors. You may use them only to use GulfHire as intended. Library courses and policy templates added to a company's workspace may be used inside that workspace for as long as it is active.

Our role

GulfHire provides tools and information that help candidates and employers find each other. We are not the employer, an employment agency or a party to any employment contract. We don't guarantee that a candidate will be hired or that a job will be filled. The terms of any job are agreed between the employer and the candidate.

Scores, rankings, shortlists, matches and summaries produced by our system are aids to people's decisions. They can be wrong, and they never replace the employer's own judgement.

Availability

We work to keep GulfHire available, accurate and secure, but it is provided "as is" and "as available". It may sometimes be unavailable, slow or contain mistakes, including in job listings we collect from other sites. Tell us when you spot something at [email protected].

Limits of our responsibility

To the extent the law allows:

• We are not responsible for indirect, incidental or consequential loss, or for loss of profit, revenue, data or opportunity.
• Our total responsibility to you for all claims relating to GulfHire is limited to the greater of the amount you paid us in the 12 months before the claim arose and USD 100.

Nothing in these terms limits responsibility that the law does not allow to be limited, such as for fraud.

Claims caused by your use

If someone brings a claim against GulfHire because of your content, your job posts or your breach of these terms or the law, you will cover the reasonable costs and losses that result, to the extent the law allows.

Suspension and ending

You can stop using GulfHire and delete your account at any time from your settings, or by writing to [email protected].

We may suspend or close an account, or remove content, that breaks these terms, the law or puts others at risk. We will tell you why unless the law or safety prevents it, and you can reply to [email protected] if you think we got it wrong.

Paid job posts stay live for their period unless removed under these terms. The sections on content licences, property, responsibility and law continue after an account ends.

Law and disputes

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. The courts of Ontario have jurisdiction, but nothing here takes away the right of a consumer to bring a claim in the courts where they live when the law gives them that right.

Before going to court, please write to [email protected]; most problems are solved quickly that way.

Changes to these terms

We may update these terms. The version and date at the top show which text applies. When a change is important, we email account holders at least 14 days before it takes effect. If you continue to use GulfHire after that, the new terms apply.

Contact

GulfHire, Ottawa, Ontario, Canada. Legal questions: [email protected]. Help with your account: [email protected].