Administrative Assistant / Operations Associate

Job Requisition ID: 181916

About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role:

• The Operations Associate is integral to ensuring efficient operational functions within the store. The role focuses on cash office management, stock management, store maintenance, and back-office operations. It is vital for supporting cash-related processes, managing inventory counts, and maintaining effective communication flows. The position demands compliance with company standards, helping optimize operations and enhancing overall store performance.

What You Will Do:

Cash Office Management

• Record cash collections and manage petty cash.
• Track invoices and ensure accuracy in all cash-related tasks.
• Ensure all cash-related processes adhere to company policies.

Communication & Reporting

• Assist in managing the flow of information between different teams.
• Generate reports using SAP, BI, and Tableau to track store performance.

Store Operations

• Support back-office operations to ensure smooth running of the store.
• Assist with stock management on the sales floor, ensuring products are well-stocked and displayed.

Store Maintenance & Procurement

• Help maintain a clean and organized store environment.
• Assist in ordering supplies and managing store resources.

Stock Management

• Help with inventory counts to ensure accurate stock records.
• Assist with receiving new shipments and organizing stock.
• Utilize stock loss result, stock record reports, and knowledge of processes/SOP to maintain accuracy.

Required Skills To Be Successful:

• Retail operational experience, particularly in administrative roles.
• Proficiency in SAP, BI, and Tableau for reporting.
• Excellent organizational skills and attention to detail.
• Strong communication skills for effective team collaboration.

What Qualifies You For The Role:

• Experience in retail operations or similar administrative roles.
• Strong organizational skills and attention to detail.
• Good communication skills and ability to work with different teams.
• Basic knowledge of SAP, BI, and Tableau.
• Ability to follow safety protocols and adhere to store policies.

About Al-Futtaim Retail

At Al-Futtaim Retail, we are part of a 90-year legacy built on ambition, progress and long-term vision. As one of the region’s leading retail operators, we partner with some of the world’s most trusted brands – including IKEA, ACE, Marks & Spencer and the Inditex Group – bringing global excellence to customers across MENA and Southeast Asia.

We don’t just operate stores; we shape retail experiences. From launching brands like Watsons and Kiabi to our regions for the first time, to investing in digital innovation, AI capabilities, the customer experience and loyalty platforms, we are constantly redefining the future of retail.

With over 100 nationalities spread across more than 10 countries, our strength lies in our diverse and collaborative community. Here, you’re equipped to turn your ambition into action, building the career you want, while helping us move retail forwards.

Join us and be part of The Heart of Tomorrow.