Summary
Rotana Hotels is seeking an Assistant Front Office Manager in Dubai, United Arab Emirates. The role involves leading Front Office sections, monitoring employee service, coordinating with departments such as Housekeeping, and supporting employee appraisals. Responsibilities also include preparing performance and forecast reports and monitoring department costs against budget. No specific candidate qualifications or employment terms are provided.
The posting
As published on rotana.com. Pulled from the employer's site and shown as they wrote it.
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an Assistant Front Office Manager you are responsible for leading and managing all sections of the Front Office Department in order to ensure the highest standards of service, whereby your role will include key responsibilities such as:
• Monitor Front Office employees to ensure guests receive prompt, warm attention and personal recognition
• Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them
• Establish and maintain effective employee relations
• Assist in employee related matters such as appraising and consulting
• Assist in the preparation of statistical, performance and forecast reports as necessary in order
to facilitate annual budget and strategic plan preparation and provide management with marketing information
• Assist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget
Job Details
Posted Date:
2026-10-13
Job Location:
United Arab Emirates - Dubai
Department:
Front Office