Summary
Al Muftah Group is seeking an Assistant Maintenance Officer in Doha to support general maintenance and minor repairs, with a focus on elevators, escalators, dumbwaiters and platforms. The role includes scheduling and guiding maintenance teams, monitoring performance, responding to customer requests, preparing spare-parts cost sheets and quotations, and supporting AMC contracts. Applicants should have a high school diploma, a related technical certification and 4 to 5 years of similar experience. English, customer service skills, knowledge of elevator preventive maintenance and safety, and flexibility for emergency calls are required.
The posting
As published on almuftah.com. Pulled from the employer's site and shown as they wrote it.
Job Summary
Provide assistance with general maintenance service as per the normal Maintenance Program, arrange minor repairs as and when required and respond to requests from clients or end-users while ensuring uplifting the standards of the Maintenance Process.
Duties and Essential Job Functions
- Responsible for the maintenance teams, and to distribute their daily schedule routine.
- Monitor the performance of the team and guide them as and when required.
- To provide guidance to the employees below monitor and motivated to achieve required performance level.
- Following up and checking the maintenance schedule.
- Guide the team with technical aspects as and when necessary.
- Responsible for Elevators, Escalator, Dumbwaiter and Platform trouble calls in terms of customer query and regular maintenance.
- Preparation of cost sheet and quotation for the spare parts Elevators, Escalator, Dumbwaiter and Platform.
- Sending the materials request to the storekeeper to prepare the invoice and delivery note for the spare parts to be replaced.
- Dealing with the customer about AMC contracts.
- Adhere to Health and Safety requirements when the team performs their duties.
- Attend training and seminars to upgrade knowledge.
- Adhere with relevant safety and environmental standards while performing duties
Job Specifications
- Educational Qualification: High School Diploma and related technical certification
- Professional Experiences: 4 to 5 years in similar category
- Competencies:
- Sound understanding of Preventive Maintenance of Elevators
- Sound understanding of technical aspects of Elevators, Components and Safety Aspect
- Excellent problem-solving skills and attention to detail,
- Ability to work independently and in a team.
- Good communication and customer service skills.
- Physical fitness and ability to lift heavy equipment and parts.
- Willingness to work flexible hours and respond to emergency calls as needed.
- Customer Service Skills
- Language: English