Summary
Wynn Al Marjan Island is recruiting an Assistant Manager for its Limousine Services team at its resort in Ras Al Khaimah, UAE. The role oversees vehicle scheduling and dispatch, fleet condition, driver and coordinator performance, guest requests, and coordination with other resort teams and external providers. Candidates should have 3–5 years of hotel transportation or limousine services experience with supervisory responsibilities, along with knowledge of luxury service and Forbes Travel Guide standards. The posting states that salary is paid in AED and mentions leave, healthcare, life insurance, and incentive benefits.
The posting
As published on wynnalmarjanisland.com. Pulled from the employer's site and shown as they wrote it.
About Wynn Al Marjan Island:
Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.
About the Position:
Wynn Al Marjan Island is currently seeking an Assistant Manager - Transportation Servicesto join the resort’s Limousine Services team.
The primary duties and responsibilities of this role are:
Supervise the scheduling and dispatching of hotel vehicles for guest transfers, airport pickups, and special events.
Ensure all transportation services are delivered punctually and professionally.
Monitor vehicle maintenance schedules and cleanliness standards.
Lead and manage chauffeurs, drivers, and transportation coordinators.
Conduct regular training on service standards, safety protocols, and guest handling.
Monitor staff performance and provide coaching and feedback.
Ensure personalized and seamless transportation experiences for VIPs, groups, and individual guests.
Handle guest inquiries, complaints, and special requests related to transportation.
Coordinate with Concierge, Front Office, and Events teams for transportation arrangements.
Liaise with external transportation providers and rental companies as needed.
Maintain accurate records of vehicle usage, fuel consumption, and service logs.
Assist in budgeting and cost control for transportation services.
Ensure all vehicles and drivers comply with local transportation regulations and hotel policies.
Ensure qualitative Forbes Five-Star standards are met
Conduct regular safety checks and audits.
Maintain insurance and licensing documentation for all vehicles and drivers.
About You:
The ideal candidate for this position will have the following experience and qualifications:
Qualifications & Experience
Diploma or Bachelor’s degree in hospitality management, Business Administration, or related field.
3–5 years of experience in hotel transportation or limousine services, with supervisory responsibilities.
Strong knowledge of luxury service standards and guest handling.
Valid driver’s license and familiarity with local traffic laws.
Excellent organizational, communication, and problem-solving skills.
Prior experience and training with Forbes Travel Guide standards.
About Wynn Al Marjan Island’s Benefits:
We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.