Summary
Hilton is hiring an Assistant Room Service Manager in Jazan, Saudi Arabia. The role supports daily dining outlet operations, including guest service, product quality, inventory, cost controls, budgeting, and compliance with health, safety, sanitation, and alcohol awareness requirements. The manager also helps resolve guest feedback, supervise and develop team members, recruit and train staff, and support marketing, promotions, and up-selling.
The posting
As published on hilton.com. Pulled from the employer's site and shown as they wrote it.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Room Service Manager , you’re not just helping manage daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
- Oversee daily operations: Assist with managing outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures
- Enhance guest experiences: Collaborate with the Restaurant Manager to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the dining experience
- Contribute to team development: Supervise and support team members, provide coaching, assist with performance evaluations, and contribute to professional development initiatives under the Manager’s guidance
- Support revenue initiatives: Help implement marketing strategies, up-selling techniques, and promotions to boost food and beverage sales
- Recruit and train team members: Assist in hiring, interviewing, onboarding, and training new team members to uphold service standards and operational excellence
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.