Associate Vice President, Remittance Product

Payments Strategy & Commercial Growth

• Support the implementation of the Bank’s domestic and international payments strategy.
• Identify new payment corridors, propositions, and revenue opportunities.
• Drive payment volumes, market penetration, customer adoption, and commercial growth.
• Use market intelligence and performance data to refine payment propositions and business models.
• Contribute to achieving annual revenue targets, business goals, and key performance indicators.

Domestic Payments

• Manage and enhance domestic payment solutions across NPSS, Aani, account-to-account transfers, bill payments, and WPS 2.0.
• Monitor performance, operational resilience, customer experience, and compliance across payment rails.
• Identify opportunities to improve straight-through processing, service reliability, and customer adoption.
• Coordinate product, operational, and technology enhancements across the domestic payments portfolio.

Cross-Border Payments & Remittances

• Drive the growth and monetisation of Western Union and other correspondent payment corridors.
• Identify emerging markets, new corridors, and high-potential remittance opportunities.
• Develop secure, scalable, and commercially viable cross-border payment solutions.
• Improve the reach, pricing, speed, and customer experience of international payment journeys.
• Explore emerging payment technologies, including blockchain and digital asset-enabled solutions.

Strategic Partnerships

• Manage and develop strategic relationships with payment providers, fintechs, correspondent banks, vendors, and ecosystem partners.
• Oversee the day-to-day operation and long-term direction of key payment partnerships.
• Negotiate commercial agreements and service-level commitments.
• Monitor partner performance and ensure commercial, operational, and customer objectives are achieved.
• Identify opportunities to expand existing partnerships into additional products and services.

Product & Proposition Development

• Manage and develop relevant payment capabilities, including BIN, RMT, AAS, and associated propositions.
• Explore adjacent opportunities across value-added products and services.
• Develop commercially sustainable propositions that generate revenue and strengthen customer value.
• Build compelling business cases for new products, partnerships, and market expansion.
• Monitor product performance and recommend enhancements or corrective actions.

Governance, Risk & Compliance

• Manage remediation plans and maintain effective governance and oversight.
• Ensure payment products and partnerships comply with regulatory requirements and internal policies.
• Maintain strong controls across payment operations, partnerships, and customer journeys.
• Support audit readiness, operational resilience, and the timely resolution of issues.
• Proactively identify and manage operational, regulatory, compliance, and reputational risks.

Stakeholder Management & Delivery

• Engage senior internal and external stakeholders to drive alignment and execution.
• Collaborate with Risk, Compliance, Technology, Project Delivery, Operations, and Customer Fulfilment teams.
• Translate strategic priorities into clear delivery plans and measurable outcomes.
• Coordinate cross-functional initiatives to ensure secure, scalable, and timely implementation.
• Provide management updates on performance, risks, opportunities, and strategic priorities.

Education

• Bachelor’s degree in a STEM-related discipline.
• Postgraduate qualification in Business, Finance, Technology, Payments, or a related field.

Experience

• 8 to 10 years of relevant experience in Payments, Remittances, Transaction Banking, FinTech, Digital Banking, or Financial Services.
• Proven experience managing domestic or cross-border payment products and partnerships.
• Strong track record of developing commercial propositions and delivering revenue growth.
• Experience working with payment providers, fintechs, correspondent banks, or technology partners.

Industry Exposure

• Strong understanding of domestic payments, cross-border payments, remittance corridors, and emerging payment rails.
• Knowledge of Aani, NPSS, account-to-account payments, bill payments, WPS, and correspondent payment models.
• Exposure to blockchain, digital assets, APIs, or real-time payment technologies would be advantageous.
• Familiarity with payments regulation, compliance oversight, operational controls, and risk management.

What’s In It For You:

• Competitive, performance-linked compensation.
• Medical coverage for you and your family.
• Comprehensive life insurance.
• Opportunity to shape the future of payments and remittances at one of the UAE’s leading banks.
• Exposure to strategic partnerships, fintech ecosystems, and emerging payment technologies.
• Involvement in domestic and international payments expansion.
• A collaborative and innovation-focused environment with strong leadership visibility.
• Career development opportunities across Payments, Digital Banking, and Retail Banking.

Skills:

• Payments Expertise: Strong understanding of domestic payments, remittances, cross-border corridors, and emerging payment rails.
• Commercial Leadership: Ability to identify opportunities, develop business models, and deliver revenue growth.
• Partnership Management: Proven ability to manage and expand complex strategic relationships.
• Product Management: Experience developing and enhancing payment products and propositions.
• Strategic Problem-Solving: Ability to assess market developments and convert insights into actionable opportunities.
• Data-Driven Decision-Making: Strong analytical capability focused on performance and commercial outcomes.
• Risk & Governance: Sound understanding of regulatory compliance, operational risk, controls, and payment governance.
• Stakeholder Management: Strong influencing and collaboration skills across internal functions and external partners.
• Innovation Mindset: Strong interest in real-time payments, fintech, blockchain, digital assets, and evolving payment technologies.