Summary
Al Ghurair is seeking an Automotive Parts Assistant in Jebel Ali, United Arab Emirates. The role involves receiving and organizing parts, issuing items to service technicians, assisting customers with parts inquiries, and supporting supplier orders, returns, and warranty claims. The assistant will maintain inventory records in a dealership management system and carry out regular stock counts. A high school diploma is required; automotive parts or inventory experience is preferred but not required, along with basic computer skills and a valid driver’s license.
The posting
As published on al-ghurair.com. Pulled from the employer's site and shown as they wrote it.
Key Responsibilities
- Inventory Management: Receive, inspect, and verify incoming parts shipments against packing slips and invoices.
- Order Fulfillment: Locate and issue parts to service technicians promptly to minimize vehicle downtime.
- Customer Service: Assist retail customers and internal staff with part lookups, pricing, and availability, providing accurate information in person and over the phone.
- Stocking & Organization: Organize and maintain the parts storage area, ensuring all items are labeled, shelved correctly, and easily accessible.
- Ordering: Assist in placing orders with suppliers and vendors, tracking shipments, and following up on backordered items.
- Returns & Warranty: Process defective parts returns and warranty claims in accordance with manufacturer and company policies.
- Record Keeping: Maintain accurate inventory records using the dealership’s computer system (DMS) and perform regular cycle counts to ensure stock accuracy.
- General Maintenance: Keep the parts department clean, organized, and compliant with safety standards.
Qualifications
- Education: High school diploma or equivalent (GED).
- Experience: Previous experience in an automotive parts department, warehouse, or inventory role is preferred but not required.
- Familiarity with automotive parts and components.
- Proficiency in inventory management software or Dealership Management Systems (DMS) (e.g., CDK, Reynolds & Reynolds).
- Basic computer skills (Microsoft Office, email).
- Physical Requirements: Ability to lift up to 50 pounds and stand for extended periods.
- Strong attention to detail and organizational skills.
- Excellent communication and customer service abilities.
- Ability to work effectively in a team environment.
- Valid driver’s license with a clean driving record.