AV Technician

About Viya:

Viya is the UAE’s leading golf and hospitality management group, operating a portfolio of championship golf courses, award-winning restaurants, premium leisure and recreation facilities, innovative entertainment concepts, and digital platforms. Since launching Emirates Golf Club in 1988, the region’s first all-grass course, the group has expanded to include Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club, Topgolf Dubai, Tiger Strikes, and recreation brands such as Viya Fit and Viya Padel.

As part of wasl Hospitality & Leisure, Viya is recognised as a guardian of golfing heritage and a leader in modern hospitality. Its operations are underpinned by the Viya App, a loyalty-driven platform that integrates bookings, rewards, and spendable benefits across the portfolio. Dedicated to innovation, sustainability, and excellence, Viya connects communities to extraordinary experiences and continues to shape Dubai and the UAE as global destinations for sport, leisure, and lifestyle.

Position : AV Technician

Department : Facilities Maintenance

Reports To : Facilities Lead /Asst. Facilities Lead

Responsible For : Technical Assistant/Helpers

(Supervises)

Purpose and Scope of Position:

(Job Summary)

To operate, repair, troubleshoot and maintain all AV, electronic and electrical equipment ensuring the effective operation of all equipment and ancillaries. Attend to all maintenance requests, as assigned by his supervisors in accordance with the departmental standards.

1. Main Duties:

(Job Related Duties)

General

1. To inspect, clean, maintain and repair all Games Equipment, Lighting, AV equipment and electrical installations and systems.
2. To carry out scheduled preventive maintenance tasks on all Games Equipment, Lighting, AV equipment, electrical and ancillary equipment’s.
3. To carry out new installation to all Games Equipment, Lighting, AV equipment and ancillary equipment when necessary.
4. To check daily all related Games Equipment, Lighting, AV equipment and ensure proper functionality.
5. To carry out hands-on Games Equipment, Lighting, AV equipment and Events/Function installation works within the confines of the Topgolf or any other item as directed.
6. To coordinate with Facilities Lead / Asst. Facilities Lead in all Games Equipment, Lighting, AV equipment and system related works, ensuring that all deficiencies in equipment operation and defects are attended and completed in a timely manner.
7. To carryout minor repairs to all Topgolf-Dubai furniture and fixtures.
8. To prepare requisitions for material necessary for the job performance of his subordinates and control the issue and consumption of such material.
9. To demonstrate good leadership skills and motivation of his subordinates.
10. To show good abilities in human resources management of his subordinates.
11. To ensure punctual attendance at work of all employees.
12. To inspect regularly the function and safe operation of all equipment under his jurisdiction
13. To be thoroughly familiar with all regulations regarding safety at work and observe these meticulously at all times.
14. Topgolf is a part of EGC and the Electronic Technician if required will be asked to work at the Club.
15. Any other duties assigned by the Facilities Lead/Asst. Facilities lead.
16. Participate in Topgolf-Dubai emergency response team.
17. Participate in the control of all heat, light and power equipment according to the need and demand of the Topgolf-Dubai and the external weather condition
18. To ensure cleanliness at the place of work and on the job after completion of work.
19. To ensure cleanliness of appearance and uniform of subordinates, particularly when working in guest areas.

2. Ancillary Duties:

In line with the Dubai Golf’s continual improvement and the involvement with General Operations, the Electronic Technician is required to participate in various extra activities contributing to the growth of the Topgolf-Dubai culture including various evening functions.

3. Quality Responsibilities:

1. To ensure that Health, Safety, Hygiene, Food Safety and Municipality regulations are adhered to and make thorough spot checks and report any faults immediately to the Executive Chef.
2. Aware and demonstrate Dubai Golf’s Mission, Vision and Values. Will be responsible to apply the 4 Service Targets throughout serving internal and external customers.

4. IT Security Awareness:

1. Read, Understand and comply with all applicable Information Security Policies and Procedures of wasl DG.
2. Co-operate, co-ordinate and share information with Internal/External Audit teams as appropriate and applicable.
3. Attend Information Security Awareness sessions conducted by the wasl IT Department.
4. All Information Security breaches, events, weaknesses, incidents (actual or suspected breaches) shall be immediately reported to the IT Service Desk.

1. Levels of Authority:

Prepared by: Human Resources

Approved by: Facilities Lead

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Viya is proud to have a thriving, multicultural workforce representing over 80 nationalities, including both Emiratis and expatriates, who bring diverse perspectives, skills, and experiences to our organisation. Our people are at the heart of everything we do, and we foster a culture built on teamwork, passion, and excellence, where every individual is encouraged to grow and contribute to our shared success.