Summary
IHG Hotels & Resorts is hiring a Barista for Holiday Inn & Suites Dubai Science Park in Dubai. The role involves preparing coffee and other drinks, serving guests, maintaining food safety and hygiene, operating coffee equipment, and managing stock and POS transactions. Applicants should have 1–2 years of barista experience in a 4- or 5-star hotel, high-volume café, or specialty coffee outlet in Dubai or the UAE, along with strong English communication skills. A high school diploma is required; barista certification or a hospitality diploma is preferred, and the posting mentions a competitive salary and benefits without specifying amounts.
The posting
As published on ihgplc.com. Pulled from the employer's site and shown as they wrote it.
Travel is a journey. At Holiday Inn, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guest’s stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.
Holiday Inn & Suites Dubai Science Park, is looking for a service oriented Food & Beverage Barista to join their extraordinary team! Ideally located in the heart of Dubai Science Park, in the most sought after residential area of Dubai. Minutes away from mega malls, magnificent Jumeirah Beaches, world’s leading tourist attractions and Parks, auto drome and over 5 championship golf courses. The Holiday Inn & Suites at Dubai Science Park has 240 hotel rooms and suites and 84 one-bedroom apartments, anchor F&B offerings and an extensive 1026sqm cutting-edge meeting and events facilities.
Your day to day
Prepare and serve a wide range of handcrafted coffee beverages, specialty teas, and seasonal drinks in accordance with IHG brand standards, ensuring consistent quality and presentation.
Deliver exceptional guest service by warmly welcoming guests, taking orders accurately, recommending menu items, and proactively addressing guest needs.
Maintain the highest standards of cleanliness, food safety, and hygiene by ensuring all workstations are organized, sanitized, and compliant with Dubai Municipality and IHG requirements.
Operate, calibrate, and maintain coffee equipment to ensure optimal performance, coordinating with the Maintenance team to promptly resolve any equipment-related issues.
Manage inventory and stock control by monitoring product levels, applying FIFO procedures, minimizing waste, merchandising café displays, processing POS transactions accurately, and contributing to overall cost efficiency and operational excellence.
Build positive relationships with hotel guests, long-stay residents, and local professionals by actively gathering feedback and addressing service requirements in a timely and professional manner.
Adhere to all hotel safety, sustainability, and operational procedures by reporting hazards, accidents, maintenance concerns, and equipment defects promptly to ensure a safe and efficient working environment.
What we need from you
Experience: Minimum of 1–2 years of barista experience in a 4- or 5-star hotel, high-volume cafe, or specialty coffee outlet in Dubai/UAE.
Technical Skills: Strong proficiency in espresso preparation, manual milk steaming, dial-in calibration, and basic latte art.
Education: High school diploma or equivalent; formal barista certification (e.g., SCA) or hospitality diploma is preferred.
Certifications: Valid Basic Food Hygiene Certification compliant with Dubai Municipality rules (or willing to obtain upon join).
Communication: Strong English communication skills; knowledge of Arabic or additional languages is an advantage.
Customer Service: Friendly, approachable demeanor with a strong guest-first mindset suited for a busy corporate and leisure hotel environment.
Flexibility: Ability to work shifts including early mornings, weekends, and public holidays.
How do I deliver this?
We genuinely care about people, and we show this through living out our promise of True Hospitality every day. It is what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
True Responsiveness: is about providing guests with what they need and doing so in a timely and caring manner.
There is so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
What we offer
We’ll reward all your hard work with competitive salary and benefits.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family. Let’s Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.