Summary
Minor Hotels is hiring a Bellman for NH Collection Dubai The Palm in Dubai. The role welcomes guests, assists with luggage, escorts guests to rooms, coordinates transportation, and responds to requests while working with hotel departments. Previous Bellman or guest-facing hotel experience is preferred; candidates should communicate well, be physically fit, and speak fluent English. Flexibility to work shifts, weekends, and public holidays is required.
The posting
As published on minorhotels.com. Pulled from the employer's site and shown as they wrote it.
Job Location:
NH Collection Dubai The Palm


NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.
We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.
To provide a warm and welcoming arrival and departure experience by assisting guests with their luggage, transportation, and general requests while delivering the high service standards of NH Collection Dubai The Palm.
Key Responsibilities:
- Warmly welcome and greet guests upon arrival and departure.
- Assist guests with luggage during check-in, check-out, and room changes.
- Escort guests to their rooms and provide basic information about hotel facilities and services.
- Handle and store guest luggage safely and accurately.
- Assist with arranging taxis and transportation when required.
- Deliver guest items, messages, parcels, and other requested materials promptly.
- Maintain the cleanliness and organization of the hotel entrance, lobby, and luggage storage areas.
- Provide guests with information about hotel facilities, restaurants, local attractions, and transportation.
- Coordinate closely with Front Office, Concierge, Housekeeping, and other departments to fulfil guest requests.
- Handle guest requests and concerns courteously and escalate issues when necessary.
- Maintain professional grooming, appearance, and behaviour at all times.
- Follow hotel safety, security, and guest confidentiality procedures.
- Support the Front Office team in creating memorable and personalized guest experiences.
Qualifications & Experience:
- Previous experience as a Bellman or in a guest-facing hotel role is preferred.
- Friendly, energetic, and service-oriented personality.
- Good communication and interpersonal skills.
- Physically fit and able to handle guest luggage safely.
- Good knowledge of Dubai and local attractions is an advantage.
- Fluent in English; additional languages are an advantage.
- Flexible to work shifts, weekends, and public holidays.
If you enjoy connecting with people and creating memorable first impressions, we would love to hear from you.
Join NH Collection Dubai The Palm and Feel the Extraordinary!
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