Summary
The posting identifies AMS Group and names Specialized Adventure Zone L.L.C. in the role overview. The Buggy Tour Guide will lead desert and off-road tours in Al Qasimia, Sharjah, brief guests on safety, inspect vehicles, and coordinate tour operations. Applicants need at least 4 years of relevant experience, hands-on buggy or ATV riding experience, a valid UAE driving license, and English communication skills. The role is on-site and involves working outdoors in hot, dusty conditions.
The posting
As published on amsgroup.ae. Pulled from the employer's site and shown as they wrote it.
Role Overview
Join with Specialized Adventure Zone L.L.C as a Buggy Tour Guide, leading adventurous desert explorations in a vibrant, customer-facing role. As part of our team in Al Qasimia - Sharjah, you'll work in an ONSITE environment, offering exceptional, memorable experiences for guests while ensuring their safety and enjoyment in the unique desert setting.
Responsibilities
- Guide and supervise guests on buggy/ATV tours, ensuring safety throughout the journey.
- Conduct thorough safety briefings and provide riding instructions to all participants.
- Lead groups through designated desert and off-road routes, sharing insights into the region’s landmarks and culture.
- Monitor and inspect buggies/ATVs to guarantee operational readiness and safety compliance.
- Deliver top-tier customer service, addressing questions and resolving concerns swiftly and professionally.
- Act swiftly and calmly during unexpected situations or emergencies.
- Promote sustainable and respectful interactions with the desert environment.
- Collaborate with other team members to coordinate tour logistics and ensure smooth operations.
Must have requirements
- Minimum 4 years of experience in tourism, hospitality, adventure activities, desert safari, outdoor activities, or customer-facing roles.
- Hands-on experience with buggy or ATV riding in desert or off-road environments.
- Previous work as a Buggy Guide, Desert Safari Guide, Tour Guide, ATV Guide, Adventure Guide, or a similar capacity is an advantage.
- Sound knowledge of off-road driving, safety, and best riding practices.
- Excellent customer service, communication, and interpersonal skills.
- Proven ability to interact confidently with customers of diverse backgrounds and cultures.
- Demonstrated responsibility, safety focus, physical fitness, and ability to manage groups on tour.
- Capacity to remain calm under pressure and respond to emergencies appropriately.
- Able to work outdoors in hot and dusty desert conditions.
- Proficiency in English communication; knowledge of additional languages is a plus.
- Valid UAE driving license required.
Nice to have requirements
- Strong customer service orientation with proven communication skills.
- Friendly, energetic, and approachable personality with a guest-focused attitude.
- Exceptional safety awareness and sense of responsibility on every tour.
- Team-oriented approach and professional demeanor at all times.
- Reliable, punctual, and quick to adapt to shifting schedules or tour demands.
- Flexibility to work weekends, holidays, early mornings, evenings, and busy tourism periods as required.
- Comfortable working outdoors in challenging desert climates.
- Physically able to ride and manage buggies/ATVs, and interact with customers on foot as necessary.