Business Continuity Management Officer

Who Are We❓

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell💡

We’re looking for a Business Continuity Management (BCM) Specialist with a strong IT and

Disaster Recovery (DR) background to support, maintain, and enhance our BCM and IT resilience

framework. In this role, you’ll play a key part in ensuring the organization’s ability to respond to

and recover from disruptions by coordinating DR activities, supporting BCM lifecycle processes,

and working closely with IT, Information Security, and business stakeholders.

You’ll be involved in DR planning and testing, business impact analysis, risk assessments, and

regulatory compliance, while acting as a bridge between technical teams and business units to

ensure resilience requirements are effectively implemented and maintained.

Key Responsibilities:

• Support the implementation and maintenance of the Business Continuity Management (BCM) and IT Disaster Recovery (DR) frameworks.
  

• Coordinate and support DR planning, testing, and execution in collaboration with IT and technology teams.
  

• Assist in conducting Business Impact Analysis (BIA) and risk assessments across business and IT functions.
  
• Monitor and track BCM and DR action plans, ensuring timely closure and reporting to management.
  
• Support the development, review, and maintenance of BCP and DR documentation,
  including recovery strategies and procedures.
• Participate in BCM and DR tests, exercises, and simulations, and support post-test
  
• reviews and improvement actions.
  
• Liaise with internal stakeholders to ensure BCM and DR requirements are clearly understood and implemented.
  
• Support regulatory, audit, and internal assessment requirements related to BCM and IT resilience.
  
• Prepare BCM and DR reports, dashboards, and metrics for management and committee reporting.
  

What Are We Looking For❓

• 2+ Years of experience in Business Continuity Management, IT Disaster Recovery,
  or IT Risk/Resilience roles.
  
• Strong understanding of DR technologies, IT infrastructure, and application recovery
  concepts.
  
• Good knowledge of BCM lifecycle activities including BIA, risk assessment, strategy
  development, and testing.
  
• Familiarity with regulatory requirements (e.g., SAMA) related to BCM, DR, and
  operational resilience.
  
• Good skills in Microsoft Office tools (Excel, Word, PowerPoint).
  
• Ability to work in a fast-paced, evolving environment and manage multiple priorities.
  
• Good command of English (Arabic is a strong advantage).
  
• Important note: This role is not open to fresh graduates and requires hands-on experience in
  BCM and IT/DR domains.
  

What We Offer You❗

We believe you will love working at Foodics!

• We have an inclusive and diverse culture that encourages innovation and flexibility in-offices.
• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.