Summary
IHG Hotels & Resorts is seeking a Business Development Manager – Corporate & MICE for InterContinental Fujairah Resort in Fujairah, United Arab Emirates. The role develops corporate, MICE and group business, manages client accounts, builds a sales pipeline, and handles opportunities from inquiry through contracting and operational handover. The manager works with hotel teams to support smooth delivery and monitor revenue, room nights, conversion and market performance. Applicants should have at least three years of hotel sales or business development experience, knowledge of the UAE corporate and MICE market, and strong communication and negotiation skills.
The posting
As published on ihgplc.com. Pulled from the employer's site and shown as they wrote it.
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.
What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.
Your Day to Day:
As a Business Development Manager – Corporate & MICE, you will lead the development and management of the assigned portfolio, driving new business, strengthening existing accounts, and converting MICE and group opportunities. You will work closely with Sales & Marketing, Revenue Management, Reservations, Events, Operations, Finance, and hotel leadership to ensure seamless account management and operational delivery. You will provide market intelligence and customer insights while maximizing revenue, occupancy, and business opportunities in line with the hotel’s commercial strategy.
Some of your main role responsibilities are:
- Develop and execute Corporate, MICE, and Group sales strategies aligned with the hotel’s commercial objectives and revenue targets.
- Manage and grow a portfolio of Corporate, MICE, and Group accounts, building strong relationships and increasing account production and share of business.
- Identify and pursue new business opportunities through market intelligence, networking, industry events, Government relationships, associations, agencies, DMCs, PCOs, and other business partners.
- Develop and maintain an active sales pipeline, ensuring consistent prospecting, follow-up, conversion, and account development.
- Manage MICE and Group opportunities from initial inquiry through proposal, negotiation, contracting, confirmation, and operational handover.
- Prepare and negotiate competitive rates, proposals, contracts, RFPs, tenders, and commercial terms in line with the hotel’s revenue strategy.
- Conduct sales calls, client meetings, presentations, site inspections, account reviews, and post-event follow-ups to drive business and strengthen long-term partnerships.
- Work closely with Revenue Management, Reservations, Events, Banquets, Rooms, F&B, Operations, and Finance to ensure accurate communication of client requirements and seamless delivery of confirmed business.
- Monitor account and segment performance, including room nights, revenue, conversion, market trends, competitive activity, and KPIs, and take appropriate action to achieve targets.
- Provide market and customer insights to support commercial planning, forecasting, pricing, revenue initiatives, and opportunities to increase market share and overall hotel performance.
Ideally, you'll have some or all of the following competencies and experience we're looking for:
- Bachelor’s degree or diploma in Hospitality, Business, Marketing, or a related field.
- Minimum 3 years’ experience in hotel sales or business development, preferably within a luxury hotel or resort.
- Experience handling Corporate, MICE, and Group accounts.
- Good knowledge of the UAE corporate and MICE market.
- Proven experience in developing new business and achieving sales targets.
- Strong communication, negotiation, presentation, and relationship-building skills.
- Good understanding of hotel sales, revenue, pricing, and contracting.
- Strong organizational, analytical, and problem-solving skills.
- Good command of spoken and written English; additional languages are a plus.
- Proficient in Microsoft Office and hotel sales/CRM systems.
- Proactive, target-driven, and able to work effectively in a fast-paced environment.
In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.
So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".
We are an equal opportunity employer.