Business Operations Specialist

Help AG is looking for a talented and enthusiastic UAE National to join us a Business Operations Specialist who will play a crucial role in ensuring the smooth operation of our business processes and office environment. This dual-role position along with Office Manager requires a versatile professional who can manage business operations efficiently while maintaining a well-organized and productive office space.

Responsibilities

• Business Operations
  
  • Analyze and optimize business processes to improve efficiency and productivity.
  • Collaborate with various departments to ensure seamless workflow and communication.
• Office Management
  
  • Manage office space and layout to ensure a functional and pleasant work environment.
  • Manage administrative tasks such as filing, data entry, and correspondence.
  • Oversee daily office operations, including maintenance, supplies, and equipment.
  • Order and arrange refreshments and catering for visits and meetings.
  • Keep control of supplies, stationery and equipment for office and replenish in time.
  • Coordinate with vendors and service providers for office-related needs.
  • Coordinate improvements and repair as required by coordinating internal and external teams.
  • Oversee corporate contracts with service providers including maintenance, catering, etc. review / negotiation / renewal.
• Visitor Management
  
  • Take ownership of customer visits from A-Z and ensure a smooth experience from arrival till Departure; coordinate with internal and external parties as required.
  • Greetings and guidance of visitors to our office.
  • Ensure presentability of the office, facilities, and team.
  • Remain available and attentive throughout the entire visit.
• Administrative Support
  
  • Research information as required; collect and analyze information; create reports.
  • Arrange for employee office supplies, business cards, mobile phones as required.
  • Manage employee enrollment in corporate (group) systems for access.
  • Maintain appointment schedule, planning and scheduling meetings, conferences, teleconferences for executive management.
  • Provide reference by developing and utilizing filing systems, recording meeting discussions.
  • Assist with basic financial tasks, including petty cash management and expense tracking.
  • Overseeing and agreeing corporate contracts with service providers including security, parking, cleaning, catering, etc. and review / negotiation / renewal.
  • Vendor Management / Maintaining the site / Contacts.

Qualifications & Skills

• Emirati candidates with family book will be preferred for this role.
• Bachelor’s degree in business administration, management, or a related field.
• Proven experience in business operations and office management.
• Proficiency in Microsoft Office Suite and other relevant software.
• Strong analytical and problem-solving skills.
• Excellent organizational and multitasking abilities.
• Open-minded, friendly, welcoming, and helpful attitude.
• Very good and clear English.
• Good Communication Skills for business requirements.
• Reliability and strict confidentiality.
• Flexible work approach, based on the job requirements.
• Well-organized work style, highest accuracy.
• Team player with high level of dedication.

Benefits

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Excellent learning and development opportunities.
• Inclusive and diverse working environment.
• Open door policy.

About Us

Help AG, the cybersecurity arm of Etisalat, is the Middle East's trusted cybersecurity partner, enabling governments, enterprises and critical industries to innovate with confidence. Combining strategic consulting, advanced managed security services and deep technology expertise, Help AG helps organisations strengthen cyber resilience, secure AI adoption and build trusted sovereign digital environments. With regional expertise and a customer-first approach, Help AG delivers end-to-end cybersecurity capabilities designed to protect critical operations, manage evolving risks and support secure digital transformation. Through continuous innovation, trusted partnerships and measurable outcomes, Help AG enables organisations to remain resilient, prepared and confident in a complex digital world.