Summary
Accor is hiring a Butler for its Saadiyat Island resort in Abu Dhabi. The role includes welcoming guests, orienting them to their rooms, coordinating room service and housekeeping, handling clothing and luggage requests, and arranging bookings. Applicants should have luxury hospitality experience and strong communication, organisation, leadership and problem-solving skills; a hospitality qualification is preferred. Excellent English is required, while Russian, Turkish or Arabic is an advantage.
The posting
As published on accor.com. Pulled from the employer's site and shown as they wrote it.
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job Description
- Greet all arriving guests and offer a detailed orientation of their rooms and its facilities.
- Co-ordinate with room service, all food and beverage items served in rooms and subsequent removal of used items.
- Co-ordinate the servicing of guest room and assist Housekeeping in the cleaning and servicing of all rooms to required standard, check that rooms are serviced to standard.
- Maintain the guest’s personal items, clothing and wardrobes in a clean, neat fashion throughout their stay.
- Collect, process, check, deliver all guests valet requirements, perform simple pressing of guest clothing as necessary.
- Unpack and pack guest’s luggage as required by guests request.
- Ensure Butler’s pantry in a clean orderly manner at all times.
- Maintain stock and charge in suite bars.
- Assist guest with room and local information; make bookings and reservations as required by guest.
- Assist as required in the following areas, restaurant, reception, luggage services, back of house cleaning and maintenance.
Qualifications
- Diploma or degree in Hospitality Management or a related field is preferred.
- Previous experience in luxury hospitality, preferably in Butler services or hospitality operations.
- Previous supervisory experience in a five-star hotel or luxury resort is an advantage.
- Excellent communication and interpersonal skills.
- Strong leadership, organisational, and problem-solving abilities.
- Ability to anticipate guest needs and deliver personalised service with professionalism and discretion.
- Excellent command of English; additional languages, particularly Russian, Turkish or Arabic, are an advantage.
- Well-groomed, guest-oriented, and committed to maintaining the highest standards of luxury hospitality.
- Flexible to work shifts, weekends, and public holidays as required.
Additional Information
- Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
- At Accor, we are Heartists!
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding