Summary
Accor is recruiting a Catering & Events Services Executive for Sofitel Riyadh Hotel & Convention Centre in Riyadh. The role covers social catering prospecting, convention and event coordination, client communication, site inspections, and distribution of event details to hotel teams. The executive also supports billing procedures, optimizes event-space use, and attends client events to help ensure a positive guest experience. Relevant experience in catering and conference services at an upscale or luxury hotel is required, and applicants must be Saudi nationals.
The posting
As published on accor.com. Pulled from the employer's site and shown as they wrote it.
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
Job Description
- Responsible for prospecting, soliciting and nurturing the social catering market from start to finish for our traditional event spaces.
- Conduct any/all site inspections as required.
- Organize convention booking and catering events from date of departure and maintain accurate activities within files consistently
- Obtain/confirm all event-related information (to include, but not limited to meeting specifications, audio visual, rooming lists, technical needs, exhibit needs, food and beverage requirements, etc.) with client, organize/distribute group resumes, conference agendas, event orders, floorplans, etc. to all operating partners accurately, and in a timely manner.
- Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department
- Initiate/follow up on billing procedures, ensuring deposits and/or credit applications are received within acceptable timeframes
- Conduct pre-conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated
- Ensure guest/group experience while onsite, through personal interaction and attendance at functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours.
- Attend necessary meetings within hotel that affect/are affected by the Catering, Conference Services &/or Events department
- Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business
- Play active role in local community through associations, memberships and involvement. Be an ambassador of the hotel within the local community
- Additional responsibilities, as outlined by Director
Qualifications
- Relevant Catering & Conference Services experience within an upper upscale or luxury hotel and/or similar role
- Computer literate in Microsoft Window applications required
- Excellent communication skills, both written and verbal required
- Highly responsible, reliable and ethical. A reputation for honesty and integrity.
- Results oriented and highly motivated self-starter.
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Ability to work days, nights and weekend; when necessary