Summary
Almoosa Health Group is hiring a Client Services Coordinator in Al Ahsa, Saudi Arabia. The role handles patient calls and questions, schedules clinic appointments, and sends appointment reminders. It also arranges follow-up appointments or referrals when a clinician is unavailable. A diploma in a related field is required.
The posting
As published on almoosahealthgroup.org. Pulled from the employer's site and shown as they wrote it.
Schedules appointments with patients or other employees for clients or customers by phone, or in person, and records time and date of appointment in appointment book. Indicates in appointment book when appointments have been filled or cancelled. May also telephone or write clients to remind them of appointments.
Requirements
Duties & Activities:
- Receive calls from patients and answering for their questions and doubts.
- In case the doctors are unavailable or engaged to important meetings
- Should be informed to the patients and make new appointment.
- Make appointments for the patients of the clinics/units
- Remained the patients one day before their appointment.
- Schedule re appointments for new, follow up and urgent patients.
- Schedule re appointments or refer the patients to another clinic upon receiving notice from the clinician that he/she will not be available at the due appointment time.
Qualification:
- Diploma Degree in related field