Summary
Rotana Hotels is seeking a Cluster Director of Information Technology to oversee computer hardware and systems across three properties in Abu Dhabi. The role covers hardware servicing, software licences, supplies inventory, system configuration, performance monitoring and troubleshooting. The director will coordinate software issues with vendors or corporate IT teams, maintain technical records and reports, and train employees to handle system responsibilities when absent. No salary or visa conditions are stated.
The posting
As published on rotana.com. Pulled from the employer's site and shown as they wrote it.
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Cluster Director of Information Technology you are responsible to monitor the operation of all computer hardware installation and maintenance for 3 properties and your role will include key responsibilities such as:
• Serve as primary contact for all servicing of computer PC hardware
• Maintain licenses for all software and ensure that all systems are covered by the proper maintenance contacts
• Maintain a sufficient inventory of computer related supplies
• Maintain a log of all computer hardware and a log of all services calls on computer hardware
• Manage the configuration records, programme files and data files on the computer system
• Monitor the performance of the computer software and maintain a log of performance reports, error and integrity check reports, system malfunctions and solutions
• Install and test corporate approved programme changes to the hotel computer systems
• Investigate and report software problems to the vendor, or MIS regional, area or corporate office
• Train selected hotel employees to take on major responsibilities of system managing in his absence
• Maintain technical and user documentation, system reports and newsletters
• Complete and distribute a monthly activities report to Corporate Vice President - Information Technology
Job Details
Posted Date:
2026-10-07
Job Location:
United Arab Emirates - Abu Dhabi
Department:
Information Technology