Cluster Director, People & Culture

Company Description

Raffles & Fairmont Red Sea, positioned in the Kingdom’s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont’s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.

Job Description

Reporting to the General Manager, the Cluster Director of Talent and Culture will spearhead the development and execution of strategic talent & culture initiatives to foster a dynamic and inclusive workplace. This role is pivotal in ensuring that the hotel attracts, retains, and develops top talent while maintaining a culture of excellence, engagement, and growth. The Cluster Director will assess organizational needs, develop and implement talent & culture solutions in employee relations, compensation, benefits, recognition, administration, and colleague wellness.

Leadership & Strategy Implementation:

• Strong knowledge on local legislation and employment
• Strategy leader in driving nationalisation agenda
• Lead and oversee daily operations of the Cluster Talent & Culture Departments.
• Manage performance and development of the Cluster Talent & Culture team members
• Play a pivotal role in implementing the hotel’s Cluster Talent & Culture strategy.
• Assess organizational needs and develop aligned human resource solutions.
• Manage all talent systems and provide support and training to T&C and operational teams
• Support & collaboration of regional Accor functional roles

Employee Relations and Workplace Culture:

• Ability to attract and retain our talent, with responsibility to onboard and welcome all our new Heartists for the pre-opening for this amazing new property into the Raffles & Fairmont family.
• Promote positive colleague relations through open communication, trust, mutual respect, and a fun work environment.
• Assist departmental leaders and senior managers in developing action plans to address issues identified in colleague feedback.

Compensation and Benefits:

• Oversee compensation, benefits, recognition, and administration programs.
• Implement strategies to enhance colleague wellness.

Budget Management:

• Effectively manage the annual Talent & Culture budget.
• Balance operational, administrative, and colleague needs.

Policy and Safety Compliance:

• Follow departmental policies and procedures.
• Adhere to all safety policies.

Qualifications

• Local knowledge and experience in Saudi employment legislation, regulations and government platforms.
• Pre-opening experience would be highly advantageous.
• Proven experience in a senior Talent & Culture role, ideally within the luxury hospitality industry, in large scale operations with multi-properties.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent interpersonal and communication skills.
• In-depth knowledge of T&C strategies, compensation and benefits, employee relations, and wellness programs.
• Ability to develop and implement effective T&C solutions aligned with organizational goals.
• Strong budget management skills.

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates at Accor properties worldwide
• Complimentary duty meal
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility & Sustainability activities

Our Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.