Concierge

Ennismore
Ras Al Khaimah, United Arab Emirates
Posted 21 Oct
Verified source

Job type: —
Work mode: —
Seniority: —
Salary: Not stated

Summary

Ennismore is recruiting a Concierge for a role in Ras Al-Khaimah, United Arab Emirates. The role involves responding to guests’ special requests, sharing information about the property and nearby amenities and events, and recording relevant shift information. The candidate should have experience in a concierge or similar guest-facing role, preferably in a luxury hotel, along with strong communication and interpersonal skills and attention to detail.

The posting

As published on ennismore.com. Pulled from the employer's site and shown as they wrote it.

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities..
Review shift logs/daily memo books and document pertinent information in logbooks.
Report accidents, injuries, and unsafe work conditions to manager, and complete safety training and certifications.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Qualifications

Previous experience in a Concierge, or similar guest-facing role, preferably within a luxury hotel environment
Strong communication and interpersonal skills with a warm, professional, and guest-focused approach
Well-presented, confident, and service-oriented with a strong attention to detail

View the original posting

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Summary

The posting

Company Description

Job Description

Qualifications

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