Summary
Al-Futtaim is building a pool of Cost Clerks for future opportunities across the UAE. The role reviews and costs completed workshop job cards, checks labour hours and repair codes, and ensures materials and other items are captured accurately for invoicing. It also involves monitoring outstanding work, maintaining records, and using SAP and other systems. Applicants should have at least two years of similar experience, automotive aftersales knowledge, strong numerical accuracy, and proficiency in Excel and Word.
The posting
As published on alfuttaim.com. Pulled from the employer's site and shown as they wrote it.
Job Requisition ID: 182099
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the Role
Are you detail-oriented, analytical, and experienced in automotive Aftersales administration and job costing?
We are currently building a strong pool of talented Cost Clerks for future opportunities across the UAE.
As a Cost Clerk, you will play an important role in supporting Aftersales operations by ensuring completed job cards are accurately reviewed, processed, and costed. You will help ensure labour, consumables, oils, paint, materials, and sublet items are correctly invoiced and allocated to the appropriate repair codes.
This role is ideal for someone who enjoys working with numbers and systems, has excellent attention to detail, and understands the importance of accuracy and efficiency within a busy automotive workshop environment.
What You Will Do
- Review, verify, cost, and process completed workshop job cards on a daily basis.
- Ensure labour hours and repair times are correctly claimed and allocated against each repair.
- Verify the correct allocation of job codes, repair incidents, and associated repair codes.
- Ensure labour, consumables, oils, paint, materials, and sublet items are accurately captured for invoicing.
- Return incomplete or incorrect job cards to the relevant team with clear reasons for correction.
- Support accurate workshop invoicing and help minimize lost productive hours.
- Monitor outstanding and uncosted repairs and escalate where required.
- Review Work in Progress to ensure job cards are processed and costed.
- Maintain accurate records and follow established operational processes.
- Use SAP and other relevant systems to support accurate job costing and processing.
Required Skills to Be Successful
- Good understanding of automotive workshop and Aftersales processes.
- Strong attention to detail and numerical accuracy.
- Good analytical and problem-solving skills.
- Working knowledge of job cards, repair codes, labour hours, and workshop costing.
- Good computer literacy.
- Proficiency in Microsoft Excel and Word.
- SAP or automotive dealer management system knowledge is preferred.
- Good written and verbal communication skills.
- Strong planning, organization, and follow-up skills.
- Ability to work effectively as part of a team.
About the Team
You will be part of a busy Retail Aftersales team, working closely with workshop and reception colleagues to ensure completed repair work is accurately processed and costed.
Accuracy, efficiency, and teamwork are critical to ensuring job cards are completed correctly, workshop revenue is captured, and Work in Progress is effectively managed.
What Equips You for the Role
- High school, college, university, or relevant technical education.
- Government or National Trade Certificate in Mechanical Automotive Engineering as a minimum technical qualification.
- At least 2 years of experience in a similar reception-related role.
- Good knowledge of automotive Aftersales and workshop operations.
- SAP Dealer System knowledge is preferred.
- Proficiency in Microsoft Excel and Word.
- Good command of the English language.
- Strong analytical thinking and problem-solving abilities.
- Excellent attention to detail, planning, and organizational skills.
- A proactive, task-oriented, and team-focused approach.
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.