Summary
Al-Futtaim is hiring a Cost Clerk for its automotive Service team in Mussafah, UAE. The role involves costing and invoicing service orders, checking labour, parts, pricing and discounts, and raising purchase orders in SAP. The clerk also processes goods receipts and invoice verification, maintains incentive and attendance data, and supports vendor payments and workshop reporting. Applicants need a graduate qualification, ITI certification or diploma, at least three years of automotive or retail experience, and practical exposure to costing, invoicing or service administration.
The posting
As published on alfuttaim.com. Pulled from the employer's site and shown as they wrote it.
Job Requisition ID: 181712
About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.
Overview of the role
We are looking for a detail-oriented Cost Clerk to join our Service team across the UAE. Reporting to the Service Manager, you will help ensure service orders are accurately costed, split and invoiced across cash, credit, warranty, service maintenance contract and internal sub-orders. You will also support purchasing, vendor-payment processing, incentive administration and workshop reporting, helping the operation run smoothly while contributing to a positive customer experience.
What you will do
- Review labour and parts used in service orders, allocate items to the correct sub-orders and ensure accurate customer billing.
- Prepare pro-forma invoices and final invoices for internal, contract, credit, warranty and other eligible service orders.
- Validate package pricing, consumable charges, agreed discounts and applicable mark-ups in line with company guidelines.
- Raise purchase requisitions and local purchase orders in SAP for sublet services, bought-out items, workshop consumables, equipment maintenance and small tools.
- Complete goods receipt and invoice verification transactions, and submit vendor documentation to Finance for timely payment.
- Maintain accurate incentive, overtime, attendance and productive-hours data, including updates in the relevant incentive system.
- Coordinate with Service Managers, Supervisors, Contracts, Finance and other teams to resolve exceptions, reduce work in progress and support timely invoicing.
- Maintain essential workshop stationery records and support monthly productivity reporting.
Required skills to be successful
- Strong numerical, computational and analytical skills with a methodical approach to work.
- Good planning, organisation and time-management skills, with the ability to meet deadlines.
- Working knowledge of basic accounting and automotive service processes.
- Experience using SAP or a dealer management system, with proficiency in Microsoft Office, particularly Excel and Word.
About the team
You will be part of the automotive Service team and work closely with the Service Manager, Service Supervisors, workshop colleagues, Finance, Contracts and other support functions. The team is committed to accurate, timely service administration and to building a quality service culture that creates a positive experience for every customer.
What equips you for the role
- Graduate qualification, ITI certification or diploma in any discipline.
- At least three years of experience in the automotive or retail industry.
- Practical exposure to job costing, invoicing, purchase orders, vendor documentation or service administration.
- Basic accounting and automotive technical knowledge.
- Experience working with dealer management systems and Microsoft Office applications.
- Effective written and verbal communication, with strong interpersonal and teamwork skills.
- Commercial awareness and sound judgement when reviewing costs, pricing, discounts and billing.
- High attention to detail and the ability to maintain accuracy.
Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.
With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.
Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.
Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.
Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers. At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.