Summary
City University Ajman is seeking a Counselor to support students and alumni through individual and group counseling, career advising, workshops, and crisis intervention. The role also includes coordinating with university departments, supporting students with special needs and medical conditions, and maintaining confidential records and activity reports. Applicants need a master’s degree in Psychology or a related field, relevant counseling or student-support experience, and fluency in English and Arabic. The position is in Ajman, United Arab Emirates; no salary or visa conditions are stated.
The posting
As published on cu.ac.ae. Pulled from the employer's site and shown as they wrote it.
City University Ajman is seeking a dedicated, empathetic, and proactive professional to join its team as a Counselor. The successful candidate will play a key role in supporting student well-being, academic success, and career development through individual and group counseling, workshops, and student engagement initiatives. This position is vital in fostering a supportive, inclusive, and student-centered environment aligned with institutional policies and best practices.
Responsibilities:
- Maintain excellent working relationships with all departments and colleges across the University.
- Facilitate individual and group counseling and career advising sessions designed to meet the needs of current students and alumni.
- Design and deliver student development workshops in the areas of mental health, well-being, skills development, and career planning for students and University staff.
- Create and deliver presentations and workshops to a range of audiences to raise awareness of counseling services and appropriate referral mechanisms.
- Liaise with faculty and staff to support effective engagement with students and address student-related concerns.
- Assist and advocate for students with special needs and medical conditions, in coordination with faculty and supervisors as required.
- Respond to emergencies and provide crisis intervention and appropriate referrals when necessary.
- Contribute to the development and continuous improvement of student support programs by monitoring services and identifying areas for enhancement.
- Prepare and execute an annual activity plan covering mental health, skills development, and career-related workshops.
- Manage counseling and career development content on Student Affairs social media platforms.
- Supervise the Student Governance Body and conduct training for Student Council and Happiness Committee members.
- Maintain accurate and confidential electronic and written student records, including session notes and communication logs.
- Organize and prioritize caseloads, ensuring timely support based on student needs and urgency.
- Manage student appointment schedules, same-day mini-appointments, and workshops to maintain appropriate service levels at all times.
- Prepare and submit appropriate reports and documentation related to counseling and student development activities.
- Work collaboratively with the Line Manager on all student-related matters, maintaining strict confidentiality and contributing proactively to service development, policies, and procedures.
- Adhere to CAA guidelines for ethical practice and comply with professional ethical frameworks relevant to professional registration.
- Participate in extra-curricular activities, community events, and University initiatives supporting student success.
- Attend meetings as required and perform other related duties as assigned by management.
Qualifications:
- Masters degree in Psychology or related field.
- Fluency in both English and Arabic is mandatory.
- Proven experience in student counseling, student support services, or a related role.
- Strong interpersonal, communication, and active listening skills.
- Demonstrated ability to handle sensitive and confidential information with professionalism and discretion.
- Experience in crisis intervention, mental health support, and student development programs is an advantage.
- Strong organizational, time-management, and reporting skills.
- Familiarity with higher education environments and student affairs operations is highly desirable.
- Knowledge of CAA guidelines and professional ethical standards is an advantage.
About City University Ajman:
City University Ajman is a prestigious institution committed to academic excellence, research innovation, and community engagement. The University offers a diverse range of programs and provides a supportive environment that empowers students to achieve their full potential.
Why Should You Join City University Ajman?
City University Ajman is an Equal Opportunity Employer dedicated to providing a positive and supportive workplace culture. The University offers a healthy work-life balance, medical support, wellness initiatives, and health check-up campaigns. Employees benefit from generous annual leave, professional development opportunities, employee engagement events, annual airfare allowance, and a comprehensive rewards and recognition program. Join a collaborative and inclusive team where your contributions directly impact student success and institutional excellence.
How to Apply:
To apply for the Counselor position at City University Ajman, please click the button below. Complete the required details and upload your curriculum vitae (CV) to submit your application.