Summary
Delivery Hero is seeking a Country Manager, Food Services, for its team in Qatar, reporting to the General Manager MENA Talabat Kitchens. The role leads cloud-kitchen growth, business development, financial performance, expansion projects and day-to-day operations across multiple brands. The successful candidate will have a bachelor’s or MBA degree, at least 3 years of relevant experience, and prior experience in technology, e-commerce, food or FMCG. Fluent Arabic is mandatory; knowledge of SQL, Tableau and Excel is also requested.
The posting
As published on deliveryhero.com. Pulled from the employer's site and shown as they wrote it.
About the opportunity
This role will be based in Qatar and will report to the General Manager MENA Talabat Kitchens. We are looking for a highly-driven and motivated Country Manager - Food Services for our team in Qatar. The ideal candidate will have a track record managing teams, comfortable working independently and handling data, whilst working closely with the management team.
Responsibilities:
- Create blueprint for growing cloud kitchens’ presence in Qatar, closely aligned with the wider company strategy.
- Accountable for Business Development, Stakeholder and wide-scale project management initiatives for Talabat Kitchens in KWT.
- Owner of Food Services country financial statements, responsible for hitting budgets and ensuring growth initiatives across construction, new brand launches and running a profitable business.
- Coordinate between multiple stakeholders and ensure the delivery of perfect orders to consumers
- Partner with our Logistics Operations and Customer Experience teams to improve our overall site performance
- Work closely with the Senior Director Food Services to create compelling business cases for future endeavors
- Play a key role by jointly identifying kitchen spaces for expansion that meet all of the jointly defined criteria; location, size, accessibility, cost, etc.
- Manage the day-to-day operations of multiple brands; meeting health & safety standards, managing stock deliveries, site hygiene, etc.
What you need to be successful
- Bachelor/MBA degree in Business, Marketing or STEM disciplines from a top university
- 3+ years of experience in a growth/product manager role or equivalent; in consulting; in internal strategy; or in startups
- Prior experience in tech, e-commerce, food, FMCG or a mix of these industries required
- A fluent Arabic speaker is mandatory
- Previous experience managing cross-functional teams
- Deep understanding of financial statements, planning, and investment proposals
- Understanding of analytical tools such as SQL, Tableau , and of course, Microsoft Excel
- Ability to identify key metrics of success, digest complex data sets, and build data-driven action plans to respond to market conditions
- Good knowledge of online marketing concepts and tools
- Comprehensive knowledge of cloud kitchens industry and the restaurant business in general
- Good communication skills, including the ability to present persuasive business cases to stakeholders at all levels of the organisation including C-Suite
Who we are
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.