Summary
Eton Institute is hiring a Course Coordination Advisor – B2C in Dubai. The role coordinates language courses, schedules, group formations and instructor assignments, while supporting students, monitoring attendance and resolving course-related concerns. It also involves maintaining student records in ZOHO and supporting retention, course progression and monthly sales and retention targets. Applicants need a bachelor’s degree or equivalent, 2–5 years of relevant experience, strong English and Microsoft Office skills, and previous experience in the education industry.
The posting
As published on etoninstitute.com. Pulled from the employer's site and shown as they wrote it.
We’re Hiring: Course Coordination Advisor – B2C Location: Eton Institute, UAE Are you passionate about customer service, coordination, and creating an exceptional learning experience? Join Eton Institute, where we empower individuals through language learning and cultural diversity! Key Responsibilities: Coordinate language courses, schedules, group formations, and instructor allocations. Provide excellent customer service and maintain strong student relationships. Monitor attendance, manage student feedback, and resolve course-related concerns. Support student retention, course progression, and monthly sales and retention targets. Maintain accurate student records and course updates in ZOHO. Collaborate with Sales, Marketing, HR, and Academic teams to ensure smooth course delivery. Requirements: Bachelor’s degree or equivalent qualification. 2–5 years of experience in customer service, coordination, or a similar role. Excellent English communication and organisational skills. Proficiency in Microsoft Office and strong attention to detail. A proactive, customer-focused attitude with the ability to thrive in a fast-paced environment. Mandatory: Previous experience in the education industry is essential. Ready to make a difference in our learners’ journeys? Join our team and be part of an organisation that celebrates learning without borders!