Summary
TikTok is hiring a Creator Education Partnership Operations Project Intern for its LIVE Service Provider Team in Dubai. The role coordinates service provider workflows, creator scheduling, equipment delivery and installation, quality audits, performance reporting, and creator training materials. Applicants must be pursuing a bachelor’s degree or above, be available full-time for 4–6 months starting June 2026, and be fluent in English with proficiency in Arabic or Turkish. Interest in live streaming and visual production, basic Excel and data skills, and strong coordination skills are required.
The posting
As published on tiktok.com. Pulled from the employer's site and shown as they wrote it.
Team Introduction
The LIVE Service Provider Team is responsible for MENA-wide creator visual upgrade programs, working with service providers to deliver standardized live setups. Core focus: lighting, composition, background quality improvement, equipment delivery, on-site setup, quality control, and creator training.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Key Responsibilities
- Service Provider Daily Operations & Project Delivery
- Manage end-to-end service provider workflows: creator scheduling, equipment delivery, on-site installation, and post-setup follow-up.
- Enforce standardized visual quality criteria (lighting, composition, background); conduct pre- and post-upgrade quality audits.
- Resolve on-site issues and collect creator feedback for continuous improvement.
- Quality Control & Compliance
- Audit service provider-delivered setups against the official scoring rubric.
- Review before/after samples; flag non-compliant cases and drive corrections.
- Ensure consistent quality execution across all service providers.
- Data Tracking & Performance Analysis
- Track key metrics: upgrade volume, completion rate, pass rate, and visual improvement score.
- Maintain weekly dashboards and performance reports.
- Analyze bottlenecks and propose process optimizations for service providers.
- Creator Education & Training Support
- Develop and update technical guidance (lighting, camera, background setup).
- Support service provider-led creator training sessions.
- Create simple tutorial materials for creators.
- Cross-team & Vendor Collaboration
- Align with LIVE Operations, Creator Education, and Data teams.
- Liaise with service providers to align quality standards and project goals.
Minimum Qualifications
- Currently pursuing a Bachelor’s degree or above.
- Full-time availability (4–6 months), starting June 2026 in Dubai.
- Strong interest in live streaming, creator economy, and visual production.
- Fluency in English is required.
- Proficiency in Arabic or Turkish is needed to facilitate communication with regional stakeholders across the MENAT markets.
- Detail-oriented, organized, with basic Excel/data skills.
- Good communication and cross-team coordination skills.
Preferred Qualifications
- Prior experience in service provider/creator operations or live production.
- Basic knowledge of lighting, camera, and live streaming setup.
- Familiar with MENA creator culture and trends.
- Experience creating short tutorials (CapCut/Canva) is a plus.