Summary
Al-Futtaim is hiring a Data Science Manager for its Digital Technology and Customer Experience team in Dubai. The role leads AI and data science projects, builds predictive models and reporting systems, and turns analysis into practical recommendations for business stakeholders. Applicants should have 4–5 years of relevant experience, a degree in a related field, and hands-on expertise in machine learning, statistics, Python, SQL, and data tools.
The posting
As published on alfuttaim.com. Pulled from the employer's site and shown as they wrote it.
Job Requisition ID: 181165
About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.
Overview of the role
We are looking for a Manager Data Science – Operations to join our Digital Technology and Customer Experience team in Dubai. In this role, you will lead and execute AI and data science projects that improve operational efficiency, support business decision-making, and deliver measurable value through advanced analytics, machine learning, and data-driven insights.
What you will do
- Deliver AI and data science use cases that improve operational performance across the business.
- Build and implement predictive models including price elasticity, residual value prediction, predictive maintenance, churn prediction, and anomaly detection.
- Develop KPI metrics and reporting systems using statistical process control and data visualization tools.
- Generate actionable insights through statistical analysis, hypothesis testing, and machine learning techniques.
- Work closely with cross-functional teams and business stakeholders to translate complex data into clear, practical recommendations.
- Lead and support data scientists to ensure timely delivery of high-quality analytics solutions.
Required skills to be successful
- Strong hands-on experience in advanced statistics, machine learning, time series analysis, forecasting, regression, classification, clustering, and anomaly detection.
- Expertise in Python, SQL, Databricks, and machine learning libraries such as scikit-learn, TensorFlow, PyTorch, ARIMA/SARIMA, and Prophet, Natural Language Processing techniques.
- Minimum 4- 5 years of experience in customer analytics, finance analytics, operations analytics, or data science.
- Bachelor’s or master’s degree in computer science, Statistics, Data Science, or a related field.
About the team
You will be part of the Digital Technology and Customer Experience team, working closely with operations, business, and technology stakeholders. The team focuses on using data, analytics, and AI to solve business challenges, improve operational efficiency, and enable better customer and commercial outcomes.
What equips you for the role
- Proven experience delivering machine learning and advanced analytics solutions in a business environment.
- Strong ability to work in cross-functional teams and manage multiple stakeholders.
- Experience in translating data science outputs into practical business.
- Experience with data visualization tools and libraries such as Matplotlib, Seaborn, Plotly, and Bokeh.
- Good understanding of MLOps, Git, big data technologies such as Spark, and optimization techniques.
- Ability to communicate technical concepts clearly to non-technical stakeholders.
- Strong problem-solving, critical thinking, project management, and stakeholder management skills.
Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.
With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.
Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.
Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.
Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers. At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.