Summary
wasl Asset Management Group is hiring a Digital Solutions Senior Manager in Dubai to lead its Digital Solution team and guide the use of enterprise technology platforms. The role translates business requirements into solution options, oversees high-level design, and works with enterprise architecture and application delivery teams on integration, security, and implementation alignment. It also evaluates technologies and vendors, supports platform modernization and reuse, and establishes solution design governance. Applicants should have a relevant bachelor’s degree and 7–10 years of relevant experience, including 3–5 years in a managerial role.
The posting
As published on wasl.ae. Pulled from the employer's site and shown as they wrote it.
JOB DETAILS
Position Title: Digital Solution Senior Manager
Reports to: Head of Business Relationship & Delivery Management
Department: Information Technology
POSITION SUMMARY
The Digital Solution Senior Manager leads the organization’s digital solution capability, ensuring technology platforms are effectively leveraged to support business transformation, innovation, and operational improvement. The role manages Digital Solution Experts across key enterprise technologies and maintains visibility of platform capabilities, integrations, and business applications. It works closely with Portfolio Managers and business stakeholders to translate business requirements into practical technology options and solution approaches. The role leads solution advisory, technology evaluation, and high-level solution design, determining the appropriate use of existing platforms, configuration, new development, or external solutions. It collaborates with Enterprise Architecture and Application Development teams to ensure solutions are scalable, integrated, secure, and aligned with enterprise standards. The position also drives technology simplification, reuse, modernization, and continuous enhancement of the digital landscape.
KEY RESPONSIBILITIES AND PERFORMANCE STANDARDS
Key Accountabilities
• Lead and develop the Digital Solution team, ensuring clear ownership and deep functional knowledge across assigned technology domains, platforms, and digital capabilities.
• Maintain a comprehensive view of enterprise digital capabilities across platforms such as SAP, Salesforce, SAP Analytics Cloud, Oracle Unifier, Sprinklr, mobility, automation, digital experience, and related technologies.
• Partner with Portfolio Managers and business stakeholders during ideation and requirement definition to identify appropriate technology solutions and improvement opportunities.
• Translate business requirements into feasible solution options, balancing business value, user experience, scalability, integration, delivery speed, cost, and long-term sustainability.
• Assess and recommend the appropriate technology approach, including configuration of existing platforms, development of new capabilities, reuse of existing solutions, or acquisition of external technologies.
• Develop and oversee high-level solution blueprints that define platform usage, integration requirements, solution dependencies, and key technology considerations before transition to delivery teams.
• Collaborate with Enterprise Architecture to ensure proposed solutions align with architectural principles, enterprise data models, integration frameworks, cybersecurity requirements, and technology standards.
• Work closely with the Application Development & Maintenance team to ensure effective transition from solution design to development, configuration, testing, and implementation.
• Evaluate emerging technologies and digital capabilities to identify opportunities for innovation, process improvement, automation, enhanced customer experience, and operational efficiency.
• Conduct periodic technology capability reviews to identify gaps, duplication, obsolete solutions, integration opportunities, and areas for platform consolidation or modernization.
• Engage technology vendors and solution providers to evaluate products, conduct demonstrations or pilots, and assess their suitability against organizational requirements.
• Establish and maintain solution design governance to ensure consistency, quality, reusability, interoperability, and compliance across digital initiatives.
• Promote standardization and reuse of enterprise technology capabilities to reduce unnecessary customization, duplication, and solution complexity.
• Monitor the quality and effectiveness of solution recommendations and design outputs, incorporating lessons learned and stakeholder feedback into continuous improvement.
• Build capability within the Digital Solution team through knowledge sharing, technology updates, structured learning, and cross-platform collaboration.
KEY TECHNICAL SKILLS AND KNOWLEDGE
Competency
Description
Proficiency Level
Digital Solution Strategy & Advisory
Translate business requirements into practical, value-driven digital solution options and technology recommendations
Advanced
Enterprise Digital Platforms
Apply strong knowledge of enterprise platforms including ERP, CRM, analytics, digital experience, mobility, and automation technologies
Advanced
Solution Design & Blueprinting
Define high-level solution designs covering platform capabilities, integrations, dependencies, scalability, and business fit
Advanced
Technology Capability Management
Maintain and optimize the organization’s portfolio of digital platforms and technology capabilities
Advanced
Build vs. Configure vs. Buy Assessment
Evaluate and recommend the most appropriate solution approach based on business, technology, cost, and delivery considerations
Advanced
Solution Integration & Architecture Alignment
Ensure solutions align with enterprise architecture, data, integration, security, and technology standards
Advanced
Digital Innovation & Emerging Technology
Assess emerging technologies and identify relevant opportunities for innovation and business improvement
Advanced
Technology Governance & Standardization
Apply governance principles to improve solution consistency, quality, reuse, and technology simplification
Advanced
Vendor & Technology Evaluation
Assess vendors, products, and technology options against functional and technical requirements
Intermediate
Stakeholder Management & Business Engagement
Engage effectively with business, technology, architecture, and delivery stakeholders to align solution decisions
Advanced
COMMUNICATIONS & WORKING RELATIONSHIPS
Internal:
Head of Business Relationship & Delivery Management, Portfolio Managers, Enterprise Architecture, Application Development & Maintenance, Data and Analytics, Cybersecurity, Business Transformation teams, and relevant business stakeholders.
External:
Technology vendors, platform providers, system integrators, consultants, managed service providers, and specialist digital solution partners.
WORK SETTING & DECISION AUTHORITY
Operates within a complex digital transformation environment involving multiple enterprise platforms, business functions, and technology stakeholders. The role recommends solution approaches, validates technology fit, and governs high-level solution design within approved architecture and technology standards.
Exercises judgment on technology options, reuse, configuration, integration, and solution suitability, while escalating major architectural exceptions, strategic technology investments, or significant commercial decisions through appropriate governance channels.
FINANCIAL RESPONSIBILITIES
Supports technology investment decisions by evaluating solution options, licensing implications, vendor proposals, and total cost considerations. Contributes to business cases and ensures recommended solutions balance business value, scalability, and cost efficiency within approved budgets and governance frameworks.
SELECTION CRITERIA
Qualifications and Experience (Essential):
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, Business Technology, or a related discipline.
- 7–10 years of relevant experience, including 3–5 years in a managerial role, in digital solutions, solution architecture, enterprise applications, technology consulting, or digital transformation.
- Strong experience across enterprise digital platforms such as SAP, Salesforce, CRM, analytics, mobility, automation, integration, or digital experience technologies.
- Demonstrated experience in solution design, technology evaluation, system integration, and build-versus-configure-versus-buy assessment.
- Experience working across business, Enterprise Architecture, and application delivery teams in complex technology environments.
- Strong stakeholder management, analytical thinking, solution advisory, and communication capabilities.
Desirable:
- Master’s degree in Technology, Digital Transformation, Business Administration, or a related field.
- Experience within real estate, asset management, hospitality, leisure, or other complex customer-facing industries.
- Relevant certifications in enterprise platforms, cloud, solution architecture, digital transformation, or agile delivery.
- Exposure to AI, automation, data platforms, and emerging digital technologies.