Summary
webook.com is hiring a Director of Data Platforms & Intelligence in Riyadh to lead its data platforms, analytics, AI enablement and intelligence products. The role includes setting platform strategy, building reliable data pipelines, leading business intelligence and executive reporting, and developing data products for promoters and partners. The director will lead Data Engineering, Analytics, BI and Data Operations teams and work with commercial, product, marketing and operations teams. The posting requires 15+ years of relevant experience, enterprise data platform expertise, experience commercialising data products, and knowledge of modern data stacks, AI/ML Ops and PDPL/GDPR.
The posting
As published on webook.com. Pulled from the employer's site and shown as they wrote it.
Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
Role Overview
The Director of Data Platforms & Intelligence is one of the most strategically significant leadership hires at webook.
This role owns and integrates:
- Data Platforms
- Analytics & Insights
- AI Enablement
- Intelligence Products
- Commercial Data Monetisation
- Operational & Executive Decision Intelligence
This leader transforms webook’s data into a revenue-driving, intelligence-generating engine.
What You’ll Own
Data Platform Strategy & Architecture
- Own the end-to-end data platform strategy aligned with product, engineering, and commercial goals
- Architect scalable batch + streaming pipelines, real-time analytics, ML enablement, and multi-tenant access
- Build on GCP (BigQuery / ClickHouse, Airflow, DBT, ML Ops)
- Ensure resilience during extreme traffic spikes and major events
Data Reliability & Observability
- Implement full data observability (freshness, anomalies, schema drift, SLAs/SLOs)
- Treat data incidents with production-level severity
- Deliver trusted, always-on data for real-time ops and BI
Business Intelligence & Decision Intelligence
- Lead executive dashboards, KPI frameworks, forecasting, and operational metrics
- Enable self-service analytics with governed semantic layers
- Partner with Product, Marketing, Commercial, and Operations on proactive insights
Partner & Promoter Intelligence (Core 2026 Monetisation)
- Design and own data-as-a-product roadmap
- Build promoter dashboards covering live entry & capacity, forecasting, demand analysis, audience insights, market benchmarks, and queue & throughput intelligence
- Work with Commercial on pricing, packaging, and go-to-market
AI Enablement & Predictive Intelligence
- Build data foundations for AI and ML models
- Support recommendation systems, conversational UX, forecasting, and anomaly detection
- Operationalise models with monitoring and retraining
Governance, Security & Compliance
- Define policies for data access, retention, and protection
- Ensure PDPL & GDPR compliance in partnership with CISO & DPO
Leadership & Organisation Building
- Lead Data Engineering, Analytics, BI, and Data Operations teams
- Define org structure, hiring plans, and career ladders
- Act as a core member of the Technology Leadership Team
Requirements
Essential
- 15+ years in data engineering, analytics, BI, architecture, or data leadership
- Proven experience building enterprise-grade data platforms
- Experience commercialising external data or intelligence products
- Deep knowledge of modern stacks (GCP, BigQuery/Snowflake/ClickHouse, streaming, BI tools)
- Strong AI, ML Ops, KPI, and executive reporting expertise
- Strong understanding of PDPL/GDPR
- Excellent executive communication and influence
Nice to Have
- Experience in ticketing, events, travel, marketplaces, or entertainment tech
- Experience with multi-tenant data products
- Experience delivering market intelligence to enterprise clients
Why Join webook?
- Own one of the most strategic data roles in the region
- Build intelligence products with direct revenue impact
- Shape AI-driven decision-making at scale
- Work at the intersection of technology, data, and live experiences