Summary
American Hospital Dubai is seeking a Director of Laboratory Services and Outreach to develop and maintain high-quality, cost-effective laboratory services. The role oversees quality management, improvement initiatives, patient safety policies, accreditation standards, staffing, costs and laboratory capital expenditure. It also develops strategic plans for laboratory outreach and supports staff development and services at the hospital’s clinics. Applicants need North American or equivalent Western Board Certification in Clinical Pathology, at least 5 years of clinical pathologist experience in a CAP-accredited laboratory, and at least 3 years directing laboratory services and outreach.
The posting
As published on ahdubai.com. Pulled from the employer's site and shown as they wrote it.
Works under the Chief Medical Officer and together with the Chief of Pathology / Laboratory to develop and maintain a high-quality service, and cost-effective that is responsive to the needs of the medical staff and executes a plan for appropriate growth.
Responsibilities
- Oversees development of Quality Management (QM) plan with Lab Leadership and identifies improvement opportunities.
- Develops a lab-specific dashboard to incorporate elements of American Hospital Dubai's goals of service, quality, growth, cost, and people.
- Oversees Laboratory Quality Improvement (QI) activities and liaises with the Performance Improvement (PI) Department.
- Oversight of the development of policies and procedures that pertain to patient safety and transfusion service functions
- Participates in hospital-wide Quality Improvement (QI) initiatives/committees.
- Promotes a safe working environment in the Laboratory.
- Promotes ethical practices and maintains patient confidentiality.
- Oversees Capital Expenditure (CAPEX) requirements for the Laboratory.
- Evaluates the Laboratory layout and space requirements for maximum efficiency, safety, and standards such as Joint Commission International Accreditation (JCIA), College of American Pathologists (CAP) and the like.
- Supports Laboratory staff at all levels to maintain morale, a proper working environment, and interaction and delegation of management responsibility to supervisory staff.
- Oversees the development of policies and procedures consistent with organizational and accreditation guidelines.
- Formulates a strategic plan for laboratory outreach and marketing of services.
- Manages and directs the Laboratory cost for testing and appropriate staffing, with benchmarking.
- Implements and maintains standards for accreditation.
- Provides input for planning and staffing for Laboratory services in American Hospital Dubai's Clinics.
- Provides educational and developmental opportunities for staff.
- Performs all duties and tasks as per the hospital Code of Conduct and in line with the hospital's Vision and Mission.
- Remains professional at all times and is not involved in any out-of-committee/department discussion regarding policies, data and information obtained within the department and as part of assigned duties.
- Accepts additional duties, within the scope of practice in periods of higher workload, and needs and as assigned by immediate superior.
- Maintains regular working hours as per the employee contract.
- Upholds the hospital values as per the C-I Care Program.
- Promotes and participates in departmental teamwork.
Qualifications
- North American Board Certification or equivalent Western Board Certification in Clinical Pathology
PROFESSIONAL EXPERIENCE:
- Minimum of (5) years' of experience as a Clinical Pathologist in a CAP accredited laboratory of which at least (3) years of experience as a Director of Laboratory Services & Outreach program.
- Evaluation of performance and competencies for Laboratory personnel.
- Experience in quality improvement methodologies, and implementation of laboratory practice guidelines, protocols and pathways.
- Development of laboratory and administrative policies and procedures.