Summary
Rotana Hotels is hiring a Driver for its Dubai operation. The role involves greeting hotel guests, assisting with arrivals and departures, driving the hotel car or bus, and maintaining airport and crew transportation flow. Duties also include responding to guest queries, controlling vehicle keys, keeping parking areas clean, and handing over information between shifts. The posting lists the career level as Management.
The posting
As published on rotana.com. Pulled from the employer's site and shown as they wrote it.
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Driver you are responsible to meet and provide assistance to hotel guest upon arrival and departure, assist in any driving related duties and responsibilities whereby your role will include key responsibilities such as:
• Ensure guests are greeted upon arrival
• Open car doors for arriving and departing guests and escort them to the lobby
• Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries
• Ensure effective handover is done, gaining information from earlier shift
• Forward all guest complaints or problems to the manager on duty
• Perform any trips and drives with the hotel car / bus as requested
• Control all guests’ car keys
• Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader
• Establish, promote and maintain good public relations while meeting or exceeding guest expectations
• Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum
• Ensure that airport / crew transportation flow is maintained effectively
Job Details
Posted Date:
2026-08-25
Job Location:
United Arab Emirates - Dubai
Department:
Food & Beverage
Preferred Candidate
Career Level:
Management