Summary
Minor Hotels is recruiting a Duty Manager for Anantara Downtown Dubai in Dubai. The role is the main point of guest contact and includes overseeing night arrivals, reservations, VIP stays, and guest satisfaction follow-up. Duties also include completing the night audit, coordinating housekeeping and cleaning requests, keeping team members informed about hotel services, and attending training. The posting does not state salary or employment terms.
The posting
As published on minorhotels.com. Pulled from the employer's site and shown as they wrote it.
Job Location:
Anantara Downtown Dubai


Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
• To be the main point of guest contact 24 hours. • Job Description – Duty Manager Anantara Downtown Dubai Hotel Page 1 of 3 • Monitor all night arrivals, ensuring all requests are carried out smoothly. Ensure all reservations are honoured, or dealt with as quickly and smoothly as possible. Deal with VIP room inspections/arrivals/departures. • Ensure all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. • Complete the night audit in line with the standards and procedures of the resort for night manager. • Submit housekeeping and cleaning requests as required. • Ensure all team member are up to date with current facts of the hotel products and services including room types, rates, relatives and facilities, food and beverage outlets, spa and health club. • Attend training sessions as required.
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