Summary
EY is hiring an Event Technology Support Specialist for EY wavespace Riyadh, an executive-facing environment for client workshops and programmes. The role plans and prepares event technology, runs technical checks, supports live sessions, maintains AV systems and Microsoft Teams Rooms, and troubleshoots issues on site. The specialist also works with facilitators, account teams, vendors and global teams, supports staff onboarding, and helps maintain security and governance standards. Strong enterprise AV and collaboration-platform experience is required; English fluency is expected, and business Arabic is strongly preferred.
The posting
As published on ey.com. Pulled from the employer's site and shown as they wrote it.
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
The opportunity
EY wavespace Riyadh is a flagship, executive-facing environment designed to host immersive client workshops, leadership engagements, and strategic programmes across government, infrastructure, energy, and enterprise sectors.
We are looking for a highly skilled and proactive Event Technology Support Specialist to lead and manage all aspects of technology support within the wavespace. This role is critical in delivering seamless, high-quality technology experiences and ensuring the success of client engagements.
Your key responsibilities
- Lead technology planning and execution for client workshops, leadership sessions, and wavespace programmes
- Configure and prepare the wavespace environment to enable immersive and design thinking experiences
- Conduct pre-session technical checks and dry runs with facilitators and stakeholders
- Provide real-time technical support during live sessions, ensuring rapid troubleshooting and fallback solutions
- Operate and maintain AV systems including LED walls, interactive displays, control systems, and Microsoft Teams Rooms
- Ensure technology readiness and perform routine health checks and maintenance
- Act as the primary on-site technology point of contact during workshops and events
- Collaborate with facilitators, account teams, vendors, and global wavespace teams
- Support onboarding and training of additional or backup support personnel
- Proactively identify and implement improvements to enhance client experience and technology reliability
- Ensure compliance with EY security, governance, and risk standards
- Support inspections, audits, and readiness checks for key client engagements
Skills and attributes for success
- Strong troubleshooting skills across AV, hardware, software, and collaboration platforms
- Hands-on experience with enterprise AV systems and Microsoft Teams environments
- Ability to perform effectively in high-pressure, client-facing settings
- Excellent communication and stakeholder management skills
- Proactive mindset with a focus on continuous improvement and innovation
- Ability to work both independently and collaboratively in a fast-paced environment
Ideally, you’ll also
- Hold AV certifications (e.g., CTS, Dante, Crestron, Extron)
- Possess networking knowledge including AV-over-IP concepts
- Have experience supporting executive briefing centres, innovation hubs, or similar environments
- Hold network certifications such as CompTIA Network+ or Cisco CCNA
- Be familiar with enterprise IT/AV governance, access control, and data security
- Have prior experience working in the Middle East or in culturally diverse client environments
- Be fluent in English, with Business Arabic proficiency strongly preferred
What we look for
We are looking for a technically strong and client-focused professional who thrives in dynamic environments and is passionate about delivering exceptional experiences. The ideal candidate brings a blend of technical expertise, problem-solving capability, and confidence in engaging with senior stakeholders.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
Are you ready to shape your future with confidence? Apply today.
To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.