Summary
Al-Futtaim is hiring a Field Service Technician to maintain and repair Volvo construction equipment at customer sites in Dubai. The role includes diagnosing hydraulic, electrical, engine and transmission issues, carrying out inspections and preventive maintenance, and documenting service work. Candidates need a mechanical engineering diploma or engineering degree, 3–5 years of relevant hands-on experience, and a valid UAE driving licence. Experience with Volvo construction equipment is strongly preferred.
The posting
As published on alfuttaim.com. Pulled from the employer's site and shown as they wrote it.
Job Requisition ID: 180849
About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.
Overview of the role
We are seeking a skilled Field Service Technician to support the maintenance, repair, inspection and troubleshooting of Volvo construction equipment across customer sites in Dubai. This role plays a critical part in ensuring machine reliability, minimising downtime and delivering high-quality technical support to customers.
The successful candidate will have strong hands-on experience working on heavy equipment, with the ability to diagnose and repair hydraulic, electrical, engine and transmission systems. You will be responsible for performing maintenance activities safely, efficiently and in line with manufacturer standards while maintaining strong customer relationships and supporting business objectives through equipment inspections and service recommendations.
What you will do
- Perform removal, installation, disassembly and assembly of major machine components including engines, transmissions and axles.
- Diagnose and repair hydraulic, electrical, engine and transmission systems using approved service procedures and technical documentation.
- Conduct machine inspections and identify maintenance requirements to support equipment reliability and additional service opportunities.
- Interpret technical manuals, wiring diagrams and service documentation to complete repairs accurately.
- Complete preventive maintenance and corrective repair activities in accordance with manufacturer standards and operating procedures.
- Maintain accurate service records, job cards and timesheets in line with quality and compliance requirements.
- Communicate effectively with customers, supervisors and colleagues regarding repair status, technical findings and recommendations.
- Support knowledge sharing and provide technical guidance to team members when required.
- Ensure company tools, vehicles and assets are maintained responsibly and professionally.
- Follow all health, safety and workplace standards to maintain a safe and accident-free working environment.
- Adapt to changing work requirements and priorities while consistently delivering work within agreed timelines.
- Promote a collaborative team environment and uphold professional standards during customer interactions.
Required Skills to be successful
- Valid UAE Driving Licence.
- Diploma in Mechanical Engineering or Engineering Degree with a minimum of 3-5 years of hands-on experience maintaining and repairing Volvo or construction equipment.
- Proven ability to read and interpret technical manuals, wiring diagrams and service documentation.
- Demonstrated diagnostic and troubleshooting experience across hydraulic, electrical, engine and transmission systems.
What equips you for the role
- Diploma in Mechanical Engineering or Bachelor’s Degree in Engineering.
- Minimum 3-5 years of field service, maintenance or repair experience within construction equipment or heavy equipment industries.
- Experience working on Volvo construction equipment is strongly preferred.
- Strong technical knowledge of engines, transmissions, axles, hydraulics and electrical systems.
- Ability to interpret service manuals, schematics and wiring diagrams.
- Experience conducting equipment inspections and identifying maintenance requirements.
- Good written and spoken English communication skills.
- Strong organisational skills with attention to detail and quality standards.
- Ability to manage workload effectively and perform under operational demands.
- Commitment to workplace safety, compliance and continuous learning.
Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.
With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.
Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.
Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.
Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers. At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.